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Author Topic: monitor turns off and on by itself  (Read 3817 times)

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MOR8285

  • Guest
monitor turns off and on by itself
« on: November 14, 2010, 07:14:36 PM »
our HP w17e monitor turns off and on by itself.  when it comes back on it displays first one message box and then another.  the first one says hp energy star information, and the second one says hp attention OSD LOCKED.  the only thing we can do to control it is to hold down the buttons on the front of the monitor, which is of course unpractical.
We would very much appreciate any advise anyone could give.

rthompson80819



    Specialist

    Thanked: 94
  • Experience: Experienced
  • OS: Windows 7
Re: monitor turns off and on by itself
« Reply #1 on: November 14, 2010, 07:27:10 PM »
Can you try another monitor on that computer, or can you try that monitor on another computer?

If you can get into control panel turn all the power saving settings off and see if that makes a difference.