Requesting help for malware removal

[aakey]

I have completed the steps required before asking for help and have attached the logs. Thank you.

[attachment deleted by admin]

[Ironman]

follow the instructions here:
http://www.computerhope.com/cgi-bin/process.pl?o=19124423

[kpac]

Please re-open HiJackThis and scan.  Check the boxes next to all the entries listed below.

O2 - BHO: (no name) - {DB0FFFA4-1D15-42A3-BBA9-14A3A38DBD80} - C:\WINDOWS\system32\efcBrOfF.dll (file missing)

Now close all windows other than HiJackThis, then click Fix Checked.


That's all there is in that log. What was the problem you were having?

[aakey]

I fixed what you said. My problem was that when I started my computer I kept having error messages. That is no longer happening. However, my last scan with AVG detected Trojan horse Agent.YZB infecting over 75000 files that were not removed or healed.

[Vood00]

For whatever reason I am unable to install Super Anti Spyware. But I do have a Hijack this log.

[attachment deleted by admin]

[Ironman]

For whatever reason I am unable to install Super Anti Spyware. But I do have a Hijack this log.

Hey please start a new topic.