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Author Topic: no internet access- new modem??  (Read 5288 times)

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CRLY1264

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no internet access- new modem??
« on: May 25, 2005, 02:03:14 PM »
Not sure what to say  I can not get into the internet
I have signal that says limited or no access.  I called my ISP ppl and they said im fine on their end the signal is being sent
its just not going from modem to monitor or computer ???
I did buy a new modem and new ethernet cables  but nothing
I also just put in a new network card, and nothing
please help me  I dont know what to do
PS  i have lots of protection, Nortons, counterspy, spyware-doctor, adaware SE plus so Its not a virus
ISP people said hardware issue.  Im confused.
Please help me I have no computer
Elaine

gussery

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Re: no internet access- new modem??
« Reply #1 on: May 25, 2005, 02:05:49 PM »

Flame

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Re: no internet access- new modem??
« Reply #2 on: May 25, 2005, 02:17:50 PM »
CRLY1264... I had this problem not long ago... Try doing the following... Turn off your computer, and unplug your modem for at least 15 seconds... Restore power back to the modem, and then to the computer... See if that helps...

[glb]Flame[/glb]

CRLY1264

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Re: no internet access- new modem??
« Reply #3 on: May 25, 2005, 03:15:10 PM »
tHANK YOU FOR THE TIP
I AM AT WORK COMP NOW SO I WILL DO THIS WHEN I GET HOME
THANK YOU SO MUCH FOR THE QUICK RESPONSE.
I HOPE THIS WORKS

CRLY1264

Flame

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Re: no internet access- new modem??
« Reply #4 on: May 25, 2005, 03:18:00 PM »
Same over here with us! Keep in touch!  ;)

[glb]Flame[/glb]

merlin_2

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Re: no internet access- new modem??
« Reply #5 on: May 25, 2005, 03:40:03 PM »
broardband/cable/56k........what modem....is this your first internet connection???did you load the software?? more info......on operating system ........and net connection.

crly1264

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Re: no internet access- new modem??
« Reply #6 on: May 25, 2005, 07:10:48 PM »
 :) well if your getting this message then it means that you have successfully helped me  yaaaaaaaaaa
I came home and unplugged my modem and waited
for 5 minutes  then re connected all and it came up no problem.  so as for right now i have access to the
internet  
I can not thank you enough for your help

YOU ARE GREAT!!!!
Crly1264

Flame

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Re: no internet access- new modem??
« Reply #7 on: May 25, 2005, 07:33:54 PM »
Great to hear! Come on back and see us again if you have any more questions!  ;)

[glb]Flame[/glb]

crly1264

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Re: no internet access- new modem??
« Reply #8 on: May 25, 2005, 09:30:23 PM »
Hi Flame,
Yes I will deff be back for questions  I am coputer dangerous  lol
I have already told ppl about you and your help so
they can get help too

Have a great day and Thanks again
Crly1264 :) :) :)