I have a fairly new Dell desktop running XP and I have been running AVG and Spyware Doctor.
Things have gotten progressively worse. Yesterday I could log on but then the pc would freeze and I'd have to reboot. Now It won't boot at all. I've tried all the F8 options-- "Safe Mode", "Start Normally", "last configuration that worked", etc. Safemode start up stops at "...system32\\drivers\Mup.sys"
A few days ago AVG found "b.exe" as a trojan and I manually deleted it from my Temp folder. Things got worse from there. AVG also found something called "Cognac" in my registry. Spyware Doctor would run a scan and find nothing, then I get a pop up saying it blocked a malicious attempt. The log would show repeated blocks of malicious stuff but then the full scan would come up clean. AVG also stopped finding anything bad but here I am, totally locked out. I'd hate to reformat my PC as I have family pictures that would be lost.
I ran an older CD called "Emergency Recovery PRO" from Linux Web Store and one of the scans said "windows not found" (??!!!)
Any help or suggestions greatly appreciated.