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Author Topic: cant acess any microsoft websites!!!?  (Read 3373 times)

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summan

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    cant acess any microsoft websites!!!?
    « on: August 16, 2009, 12:38:40 AM »
     :-XI cant acess any microsoft websites!!!?
    my brothers computer is connected to the same router and he can go on the microsoft websites.

    i cant downlaod msn live ..( i tried downlaoding msn live from another website it says ' msn live need acess to internet to installe' i am connected)

    when i go the oficail website and click download it says connot find server .

    i cant update my windows too because it says the same thing cannot find server .

    even my antivirus wont update ..

    i tried turning off firewall but it still wont work .
    plz help me as soon as you can

    Karnac



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      Re: cant acess any microsoft websites!!!?
      « Reply #1 on: August 16, 2009, 05:47:38 AM »
      There are cases of malware causing this issue....

      You'll have to go here....

      http://www.computerhope.com/forum/index.php/topic,46313.0.html

      If you've lost your connection, download the programs to a USB stick on a good PC and transfer them to your PC.
      If you have difficulty, you may have to run them in safe mode, tap F8 at start, .
      If you have difficulty, you may have to rename the programs when you save them.
      If you get stuck on a step, proceed to the next .

      Post the logs for step 3,4 and 6.


      Never argue with a stupid person, they'll drag you down to their level and beat you with experience.

      kpac

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      summan

        Topic Starter


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        Re: cant acess any microsoft websites!!!?
        « Reply #3 on: August 17, 2009, 06:28:25 AM »
         :'( unfortunatly nothing turned up . i hav scanned my pc hundred of times with hundred of softwares nothing is hepling. wat to do ???
        help me plz :(

        kpac

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        Re: cant acess any microsoft websites!!!?
        « Reply #4 on: August 17, 2009, 08:46:16 AM »
        :'( unfortunatly nothing turned up . i hav scanned my pc hundred of times with hundred of softwares nothing is hepling. wat to do ???
        help me plz :(

        Okay, for the time being, DO NOT use any Website's like eBay, banking sites, or any other sites that use credit cards, bank details etc. If you have, contact your banks/credit card companies and ask them to monitor your account closely.

        Next, follow these instructions:
        Quote
        There are cases of malware causing this issue....

        You'll have to go here....

        http://www.computerhope.com/forum/index.php/topic,46313.0.html

        If you've lost your connection, download the programs to a USB stick on a good PC and transfer them to your PC.
        If you have difficulty, you may have to run them in safe mode, tap F8 at start, .
        If you have difficulty, you may have to rename the programs when you save them.
        If you get stuck on a step, proceed to the next .

        Post the logs for step 3,4 and 6.


        When your computer is clean, there is a possibility you will have to change all your passwords/login details.