a problem ouccrred during hardware installation.

[ngatyrtam]

i installed my webcam by cd but when i put my webcam in the usb it says a problem occurred during hardware installation. Your new hardware might not be working.
i rang the company then they said to go to device manager but its blank. i tired start, then run, then i type service.msc but it says window cannot find it.
PLEASE PLEASE HELP

[JJ 3000]

Start --> Run --> devmgmt.msc

[Allan]

Are you saying the device manager window is empty? If so, go to CONTROL PANEL - ADMINISTRATIVE TOOLS -SERVICES - and set the Plug & Play service to automatic. Reboot.

[ngatyrtam]

Thanks for the feed back

But i tired it and it still comes up with A PROBLEM OCCURRED DURING HARDWARE INSTALLATION.
I went to start, then run, then dermgmt.msc. It worked but device manager still blank
I tired Control pan, then admin tool, then service found plug and play the thing was on auto so i clicked ok then i started the computer again.
Then i pluged it in and the message came up

Please Please i really need help

[lectrocrew]

device manager still blank

Try 'control panel > system > hardware > device manager > view > show hidden devices.
Do you see anything now?

[JJ 3000]

Can you post a screen shot of device manager?

[ngatyrtam]

THANKS FOR EVERYTHING BUT I WHEN TO USB PORT NOT WORKING AND THEY SAID TO RESTORE SYSTEM SO I DID AND MY WEBCAM AND PRINTER IS WORKING  BUT MY IPOD IS NOT WORKING NOW  AND TIRED ALL THAT ON DEVICE MANAGER AND ITS STILL BLANK