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Author Topic: Missing desktop & Start menu  (Read 7607 times)

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ajs1951

    Topic Starter


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    Missing desktop & Start menu
    « on: February 02, 2010, 06:34:10 AM »
    I have a pop-up for "Total PC
    Defender" on my desktop and I can't remove it. I have no start menu so I can't download  anything and can't access taskbar manager. When I restart computer I get everything returned to normal for about 20 seconds and then it all disappears and the pop=up returns. I have tried inserting my Windows XP utility and driver disc but nothing happens. Any ideas?
                                      Art

    Allan

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    • Experience: Guru
    • OS: Windows 10
    Re: Missing desktop & Start menu
    « Reply #1 on: February 02, 2010, 06:39:05 AM »
    Your system is infected. Go to the malware section of this site and follow the instructions in the announcement at the top of that page.

    ajs1951

      Topic Starter


      Starter

      Re: Missing desktop & Start menu
      « Reply #2 on: February 02, 2010, 06:50:46 AM »
      Alan,
               Thanks I'll try it!
                                           Art