Author Topic: Virus? (Read 27160 times)

TriciaM · « **on:** September 29, 2009, 05:11:30 PM »

I've tried searching the threads for this and could not find it...

C:\\WINDOWS\ASSEMBLY\NativeImages|System.Web.Mobile.ni.dll

This is what my Virus scan is stuck on. It's been stuck there for hours....I'm wondering if anyone knows what this is ? Some more info:

My computer has been slow the last several days. If I visit websites (such as Ebay, other merchant sites), a message come up that says something like "True Vector has to shut down" (I'm pretty sure this is related to Zone Alarm.) I've searched Zone Alarm's site for answers but cannot find anything. Any help is appreciated.

harry 48 · « **Reply #1 on:** September 29, 2009, 05:21:52 PM »

http://www.computerhope.com/forum/index.php/topic,46313.0.html

go to above and complete post 3 logs here an expert will see them

TriciaM · « **Reply #2 on:** September 29, 2009, 05:30:48 PM »

Ok. It looks like it's going to take a while....I'll be back tonight when my kids go to bed...I did look to see what pack I had, though. I have 3.

Thanks for the help.

TriciaM · « **Reply #3 on:** September 29, 2009, 08:18:34 PM »

Is is correct to say that if I have SP3 installed that I am good-to-do in respect to the SPs ?

TriciaM · « **Reply #4 on:** September 30, 2009, 07:04:57 AM »

**further info on the below problem** - I've since gotten an error message involving RAID or missing RAID. This is after my computer shut down while running MBAM scan. Right before it shut down, MBAM scan was scanning and showing 7 infections.

Thought I needed to post this...as I came across this while doing the MalWarebytes scan. I may be using the incorrect terms so please bear with me....

While conducting the MBAM scan, my computer abruptly "shut down". I've seen this before...it gives me the black screen. It gave me the error signature, then gives me the following: C:\DOCUME~1\TRICIA~1\LOCALS~1\TEMP\WER122e.dir00\Mini093009-01.dmp

I had to turn my computer off by using the power button (wouldn't let me exit out of the black screen...).

TriciaM · « **Reply #5 on:** September 30, 2009, 09:01:23 AM »

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/30/2009 at 03:59 AM

Application Version : 4.29.1002

Core Rules Database Version : 4135
Trace Rules Database Version: 2068

Scan type : Complete Scan
Total Scan Time : 02:55:16

Memory items scanned : 625
Memory threats detected : 0
Registry items scanned : 6890
Registry threats detected : 13
File items scanned : 103767
File threats detected : 19

Trojan.WinFixer
   HKLM\Software\Classes\CLSID\{314C5152-F664-4A53-8FD4-109B82D866DF}
   HKCR\CLSID\{314C5152-F664-4A53-8FD4-109B82D866DF}
   HKCR\CLSID\{314C5152-F664-4A53-8FD4-109B82D866DF}\InprocServer32
   HKCR\CLSID\{314C5152-F664-4A53-8FD4-109B82D866DF}\InprocServer32#ThreadingModel
   C:\WINDOWS\SYSTEM32\SSTQP.DLL
   HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{314C5152-F664-4A53-8FD4-109B82D866DF}
   HKU\S-1-5-21-186917913-2315771567-692555066-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{314C5152-F664-4A53-8FD4-109B82D866DF}

Adware.Vundo Variant
   HKU\S-1-5-21-186917913-2315771567-692555066-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E9BD0828-1FD9-410C-A50F-43EBE65D310F}

Adware.Tracking Cookie
   c:\documents and settings\tricia & roger\cookies\tricia_&[email protected][2].txt
   c:\documents and settings\tricia & roger\cookies\tricia & [email protected][1].txt
   c:\documents and settings\tricia & roger\cookies\tricia_&[email protected][1].txt
   c:\documents and settings\tricia & roger\cookies\tricia & [email protected][1].txt
   c:\documents and settings\tricia & roger\cookies\tricia_&_roger@countrywide[1].txt
   c:\documents and settings\tricia & roger\cookies\tricia_&[email protected][2].txt
   c:\documents and settings\tricia & roger\cookies\tricia_&[email protected][1].txt
   c:\documents and settings\tricia & roger\cookies\tricia_&[email protected][2].txt
   c:\documents and settings\tricia & roger\cookies\tricia_&[email protected][2].txt
   c:\documents and settings\tricia & roger\cookies\tricia_&[email protected][2].txt
   C:\Documents and Settings\Tricia & Roger\Cookies\tricia & [email protected]

Trojan.ZenoSearch
   C:\WINDOWS\system32\msnav32.ax

Trojan.Unknown Origin
   HKLM\Software\xpre
   HKLM\Software\xpre#execount

Adware.Vundo Variant/Rel
   HKLM\SOFTWARE\Microsoft\aoprndtws
   HKLM\SOFTWARE\Microsoft\FCOVM
   HKU\S-1-5-21-186917913-2315771567-692555066-1006\Software\Microsoft\aldd
   HKU\S-1-5-21-186917913-2315771567-692555066-1006\Software\Microsoft\rdfa
   C:\WINDOWS\SYSTEM32\PQTSS.BAK1
   C:\WINDOWS\SYSTEM32\PQTSS.BAK2
   C:\WINDOWS\SYSTEM32\PQTSS.INI
   C:\WINDOWS\SYSTEM32\PQTSS.INI2

Adware.ClickSpring/Yazzle
   C:\PROGRAM FILES\COMMON FILES\YAZZLE1281OINUNINSTALLER.EXE

Adware.ClickSpring/PuritySCAN
   C:\WINDOWS\SYSTEM32\WNSAPISV.EXE

TriciaM · « **Reply #6 on:** September 30, 2009, 09:32:40 AM »

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:30:48 AM, on 9/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\Brmfrmps.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\Program Files\AppStream\WindowsClient\bin\AppMgrService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\Elmore Music Messenger.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Fisher-Price\Easy-Link internet launch pad\Easy-Link internet launch pad.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\AppStream\WindowsClient\Bin\AppMgrGui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe
C:\Program Files\TiVo\Desktop\TiVoNotify.exe
C:\Program Files\TiVo\Desktop\TiVoServer.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\Sniper.exe\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\elnIE.dll
R3 - URLSearchHook: (no name) - ~37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - (no file)
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AppMgrGui] C:\Program Files\AppStream\WindowsClient\bin\exeForService.exe
O4 - HKLM\..\Run: [Elmore Music Messenger] C:\WINDOWS\Elmore Music Messenger.exe
O4 - HKLM\..\Run: [eligmini] C:\Program Files\Fisher-Price\Easy-Link internet launch pad\Easy-Link internet launch pad.exe 0
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TivoTransfer] "C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" /service /registry /auto:TivoTransfer
O4 - HKCU\..\Run: [TivoNotify] "C:\Program Files\TiVo\Desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify
O4 - HKCU\..\Run: [TivoServer] "C:\Program Files\TiVo\Desktop\TiVoServer.exe" /service /registry /auto:TivoServer
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Tricia & Roger\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - HKUS\S-1-5-18\..\RunOnce: [TBInfo] iexplore.exe "http://www.earthlink.net/go/elnktoolbarinstall" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [TBInfo] iexplore.exe "http://www.earthlink.net/go/elnktoolbarinstall" (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://support.broderbund.com
O15 - Trusted Zone: http://smartdownload.riverdeep.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5DA9D8E0-5A57-11CF-9E36-00C0930198C0} (Pegasus ImagN' 32-bit (Windowed) ActiveX Control v4.00) - http://www.ansonncrod.org/imw32o40.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136246925750
O16 - DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} (Maid Control) - http://vsp.closetmaid.com/vsp/cmaidctl_vsp.closetmaid.com_downloader.cab
O16 - DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} (Whale Client Components) - https://portal.uspsoig.gov/InternalSite/WhlCompMgr.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {9841D1AE-9C0B-11D3-9452-00105A098C21} (Pegasus PrintPRO Control v2.0) - http://www.ansonncrod.org/prntpro2.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.38.50/ttinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - Protocol: bw+0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {E11B92F2-2C05-42AD-BDE5-120D138B8CF4} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: ASWLNDLL - C:\WINDOWS\SYSTEM32\ASWLNDLL.dll
O20 - Winlogon Notify: sstqp - C:\WINDOWS\system32\sstqp.dll (file missing)
O23 - Service: AWE 5.1.0 Application Manager (AppMgrService) - AppStream Inc. - C:\Program Files\AppStream\WindowsClient\bin\AppMgrService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\SYSTEM32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: EarthLinkSafeConnectAgent - Unknown owner - C:\Program Files\EarthLink\EarthLink Protection Control Center\Sana\Bin\SanaAgent.exe (file missing)
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TiVo Beacon (TivoBeacon2) - TiVo Inc. - C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

--
End of file - 27106 bytes

TriciaM · « **Reply #7 on:** September 30, 2009, 09:34:12 AM »

I was never able to complete the Malwarebytes Anti Malware scan. That was when the shut-down (black screen) occurred.

Thanks for the help !

evilfantasy · « **Reply #8 on:** September 30, 2009, 09:40:51 AM »

Hello Tricia.

Download DDS from |HERE| or |HERE| or |HERE| and save it to your desktop.

Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

* XP users Double click on dds to run it.
* If your antivirus or firewall try to block DDS then please allow it to run.
* When finished DDS will open two (2) logs.

1) DDS.txt
2) Attach.txt

* Save both logs to your desktop.
* Please copy and paste the entire contents of both logs in your next reply.

Note: DDS will instruct you to post the Attach.txt log as an attachment.
Please just post it as you would any other log by copy and pasting it into the reply.

TriciaM · « **Reply #9 on:** September 30, 2009, 09:49:57 AM »

That's funny. (And thank you for the help, by the way.....) I was just at another thread reading those very instructions....

Thanks..and I'll do that now..

TriciaM · « **Reply #10 on:** September 30, 2009, 09:57:14 AM »

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-09-29.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 11/29/2004 10:16:53 PM
System Uptime: 9/30/2009 11:17:13 AM (0 hours ago)

Motherboard: Dell Inc. | | 0J3492
Processor: Intel(R) Pentium(R) 4 CPU 3.40GHz | Microprocessor | 3391/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 71 GiB total, 7.518 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: 1394 Net Adapter
Device ID: V1394\NIC1394\8072EBB4D100
Manufacturer: Microsoft
Name: 1394 Net Adapter
PNP Device ID: V1394\NIC1394\8072EBB4D100
Service: NIC1394

==== System Restore Points ===================

RP1692: 8/28/2009 11:02:16 AM - System Checkpoint
RP1693: 8/28/2009 11:22:14 PM - Software Distribution Service 3.0
RP1694: 8/30/2009 12:57:55 AM - Software Distribution Service 3.0
RP1695: 8/30/2009 9:13:57 PM - Software Distribution Service 3.0
RP1696: 8/31/2009 11:20:17 PM - System Checkpoint
RP1697: 9/1/2009 12:01:16 AM - Software Distribution Service 3.0
RP1698: 9/1/2009 11:01:15 PM - Software Distribution Service 3.0
RP1699: 9/2/2009 3:00:23 AM - Software Distribution Service 3.0
RP1700: 9/2/2009 10:43:19 PM - Software Distribution Service 3.0
RP1701: 9/3/2009 10:56:53 PM - System Checkpoint
RP1702: 9/4/2009 3:00:27 AM - Software Distribution Service 3.0
RP1703: 9/5/2009 10:22:18 AM - System Checkpoint
RP1704: 9/5/2009 10:13:27 PM - Software Distribution Service 3.0
RP1705: 9/6/2009 10:54:17 PM - Software Distribution Service 3.0
RP1706: 9/7/2009 11:16:06 PM - System Checkpoint
RP1707: 9/8/2009 3:00:35 AM - Software Distribution Service 3.0
RP1708: 9/8/2009 10:00:22 PM - Software Distribution Service 3.0
RP1709: 9/9/2009 10:48:25 PM - System Checkpoint
RP1710: 9/9/2009 11:05:36 PM - Software Distribution Service 3.0
RP1711: 9/10/2009 11:14:55 PM - System Checkpoint
RP1712: 9/11/2009 3:00:22 AM - Software Distribution Service 3.0
RP1713: 9/12/2009 9:33:21 AM - System Checkpoint
RP1714: 9/13/2009 1:18:37 AM - Software Distribution Service 3.0
RP1715: 9/14/2009 2:28:17 AM - System Checkpoint
RP1716: 9/14/2009 3:00:19 AM - Software Distribution Service 3.0
RP1717: 9/15/2009 7:09:05 AM - System Checkpoint
RP1718: 9/16/2009 1:17:47 AM - Software Distribution Service 3.0
RP1719: 9/16/2009 9:28:37 PM - Software Distribution Service 3.0
RP1720: 9/17/2009 11:37:17 PM - System Checkpoint
RP1721: 9/18/2009 12:36:45 AM - Software Distribution Service 3.0
RP1722: 9/19/2009 1:15:52 AM - System Checkpoint
RP1723: 9/19/2009 3:00:21 AM - Software Distribution Service 3.0
RP1724: 9/20/2009 12:55:37 PM - System Checkpoint
RP1725: 9/21/2009 12:11:13 AM - Software Distribution Service 3.0
RP1726: 9/21/2009 10:49:13 PM - Software Distribution Service 3.0
RP1727: 9/22/2009 10:56:36 PM - Software Distribution Service 3.0
RP1728: 9/23/2009 10:37:47 PM - Software Distribution Service 3.0
RP1729: 9/24/2009 10:57:59 PM - System Checkpoint
RP1730: 9/25/2009 3:00:17 AM - Software Distribution Service 3.0
RP1731: 9/26/2009 7:54:34 AM - System Checkpoint
RP1732: 9/27/2009 12:05:25 AM - Software Distribution Service 3.0
RP1733: 9/27/2009 11:35:52 PM - Software Distribution Service 3.0
RP1734: 9/28/2009 11:56:12 PM - Software Distribution Service 3.0
RP1735: 9/29/2009 9:29:02 AM - Software Distribution Service 3.0
RP1736: 9/29/2009 1:40:25 PM - Software Distribution Service 3.0
RP1737: 9/29/2009 10:40:37 PM - Configured Barbie Girls
RP1738: 9/29/2009 10:43:04 PM - Removed InstallShield Restore Point
RP1739: 9/29/2009 10:47:59 PM - Configured iTunes
RP1740: 9/29/2009 10:55:27 PM - Removed Logitech Desktop Messenger
RP1741: 9/29/2009 10:59:34 PM - Removed NetZeroInstallers
RP1742: 9/29/2009 11:14:49 PM - Removed Windows Live Favorites for Windows Live Toolbar
RP1743: 9/29/2009 11:15:15 PM - Removed Windows Live installer
RP1744: 9/29/2009 11:16:08 PM - Removed Windows Live Messenger
RP1745: 9/29/2009 11:16:55 PM - Removed Windows Live Sign-in Assistant
RP1746: 9/29/2009 11:19:29 PM - Removed Windows Live Toolbar
RP1747: 9/30/2009 12:54:46 AM - Installed SUPERAntiSpyware Free Edition
RP1748: 9/30/2009 3:00:38 AM - Software Distribution Service 3.0
RP1749: 9/30/2009 11:05:47 AM - Installed Java(TM) 6 Update 16
RP1750: 9/30/2009 11:11:25 AM - Removed Java(TM) 6 Update 7

==== Installed Programs ======================

Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Photoshop Album 2.0
Adobe Reader 7.0.9
Adobe Shockwave Player 11
AppStream Technology Windows Edition Client
ATI Control Panel
ATI Display Driver
Banctec Service Agreement
Broadcom Advanced Control Suite 2
Brother MFL-Pro Suite
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera WIA Driver
Canon EOS 5D WIA Driver
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities Digital Photo Professional 3.4
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities Original Data Security Tools
Canon Utilities PhotoStitch
Canon Utilities Picture Style Editor
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities WFT-E1/E2/E3 Utility
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CCleaner (remove only)
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
Deal Info
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell Networking Guide
DellSupport
Disney's Toontown Online
Disney Toontown Online
EarthLink Accelerator
EarthLink Common Authentication
EarthLink MailBox
EarthLink Wireless High Speed
Easy-Link internet launch pad
Elmore Music Messenger
eMedia Guitar Method
GearDrvs
Get High Speed Internet!
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Updater
GuitarVision
Highlight Viewer (Windows Live Toolbar)
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Intel Application Accelerator
Intel(R) 537EP V9x DF PCI Modem
InterActual Player
Internet Explorer Default Page
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 16
Kid Pix Deluxe 4
Logitech QuickCam Software
Macromedia Shockwave Player
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Encarta Encyclopedia Standard 2004
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Picture It! Photo Premium 9
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft Streets and Trips 2004
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Word 2002
Microsoft Works
Microsoft Works 2004 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
Microsoft WSE 2.0 SP3 Runtime
Microsoft XML Parser
Mozilla Firefox (3.0.14)
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Musicmatch for Windows Media Player
Musicmatch® Jukebox
PaperPort
PC Tune-Up
Pdf995
PdfEdit995
Picasa 3
Protection Control Center
QuickTime
RealPlayer
Redistributed Files
Road Runner Install
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Shockwave
Shutterfly Studio
Smart Menus (Windows Live Toolbar)
Sonic DLA
Sonic MyDVD
Sonic RecordNow!
Sonic Update Manager
SoundMAX
SUPERAntiSpyware Free Edition
Symantec Technical Support Web Controls
System Requirements Lab
Tarzan Activity Center
TaxCut 2004
TaxCut Deluxe 2005
TaxCut Premium 2006
TiVo Desktop
TotalAccess Core Applications
Uninstall Dual Mode Camera
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
VC 9.0 Runtime
Virtools 3D Life Player
Virtual Earth 3D (Beta)
Walmart MP3 Music Downloads
WebFldrs XP
Whale Communications' Client Components v3.6
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Toolbar
ZoneAlarm Security Suite

==== Event Viewer Messages From Past Week ========

9/30/2009 9:45:05 AM, error: System Error [1003] - Error code 00008086, parameter1 00000000, parameter2 00000000, parameter3 00000000, parameter4 00000000.
9/30/2009 8:12:08 AM, error: System Error [1003] - Error code 1000007e, parameter1 c0000005, parameter2 f778aefa, parameter3 f7d0fba4, parameter4 f7d0f8a0.
9/30/2009 8:01:49 AM, error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.
9/30/2009 11:51:20 AM, error: Service Control Manager [7016] - The BrSplService service has reported an invalid current state 0.
9/30/2009 10:36:02 AM, error: PlugPlayManager [11] - The device Root\LEGACY_INVOKER\0000 disappeared from the system without first being prepared for removal.
9/29/2009 9:54:47 AM, error: Service Control Manager [7034] - The TrueVector Internet Monitor service terminated unexpectedly. It has done this 1 time(s).
9/29/2009 9:16:28 PM, error: Service Control Manager [7034] - The TrueVector Internet Monitor service terminated unexpectedly. It has done this 8 time(s).
9/29/2009 7:38:44 PM, error: Service Control Manager [7034] - The TrueVector Internet Monitor service terminated unexpectedly. It has done this 7 time(s).
9/29/2009 2:05:30 PM, error: Service Control Manager [7034] - The TrueVector Internet Monitor service terminated unexpectedly. It has done this 6 time(s).
9/29/2009 12:55:20 PM, error: Service Control Manager [7034] - The TrueVector Internet Monitor service terminated unexpectedly. It has done this 4 time(s).
9/29/2009 12:18:06 PM, error: Service Control Manager [7034] - The TrueVector Internet Monitor service terminated unexpectedly. It has done this 3 time(s).
9/29/2009 11:57:42 AM, error: Service Control Manager [7034] - The TrueVector Internet Monitor service terminated unexpectedly. It has done this 2 time(s).
9/29/2009 11:27:38 PM, error: Service Control Manager [7034] - The TrueVector Internet Monitor service terminated unexpectedly. It has done this 9 time(s).
9/29/2009 11:15:23 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
9/29/2009 1:14:25 PM, error: Service Control Manager [7034] - The TrueVector Internet Monitor service terminated unexpectedly. It has done this 5 time(s).

==== End Of File ===========================

TriciaM · « **Reply #11 on:** September 30, 2009, 09:58:13 AM »

DDS (Ver_09-09-29.01) - NTFSx86
Run by Tricia & Roger at 11:51:15.90 on Wed 09/30/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.454 [GMT -4:00]

AV: Authentium Antivirus *On-access scanning enabled* (Updated) {A4E803B3-4E6E-4271-B1CD-56FBC0992D36}
AV: ZoneAlarm Security Suite Antivirus *On-access scanning enabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\SYSTEM32\Brmfrmps.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\Program Files\AppStream\WindowsClient\bin\AppMgrService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Fisher-Price\Easy-Link internet launch pad\Easy-Link internet launch pad.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\AppStream\WindowsClient\Bin\AppMgrGui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe
C:\Program Files\TiVo\Desktop\TiVoNotify.exe
C:\Program Files\TiVo\Desktop\TiVoServer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Tricia & Roger\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.rr.com/
uDefault_Page_URL = hxxp://start.earthlink.net
uSearch Bar = hxxp://start.earthlink.net/AL/Search
uDefault_Search_URL = hxxp://www.earthlink.net/partner/more/msie/button/search.html
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex}&startPage={startPage}
uWindow Title = Road Runner High Speed Online
mSearchAssistant = hxxp://start.earthlink.net/AL/Search
uURLSearchHooks: SrchHook Class: {44f9b173-041c-4825-a9b9-d914bd9dcbb3} - c:\program files\earthlink totalaccess\elnIE.dll
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: {656ec4b7-072b-4698-b504-2a414c1f0037} - IE_PopupBlocker Class
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: JunoBar: {5854fac4-5bf0-47dd-b5a9-a5ea8cff3cf4} - c:\program files\juno\Toolbar.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {C7768536-96F8-4001-B1A2-90EE21279187} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [LogitechSoftwareUpdate] "c:\program files\logitech\video\ManifestEngine.exe" boot
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [TivoTransfer] "c:\program files\common files\tivo shared\transfer\TiVoTransfer.exe" /service /registry /auto:TivoTransfer
uRun: [TivoNotify] "c:\program files\tivo\desktop\TiVoNotify.exe" /service /registry /auto:TivoNotify
uRun: [TivoServer] "c:\program files\tivo\desktop\TiVoServer.exe" /service /registry /auto:TivoServer
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
uRun: [Google Update] "c:\documents and settings\tricia & roger\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [E6TaskPanel] "c:\program files\earthlink totalaccess\TaskPanl.exe" -winstart
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [IAAnotif] c:\program files\intel\intel application accelerator\iaanotif.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [MimBoot] c:\progra~1\musicm~1\musicm~2\mimboot.exe
mRun: [LogitechCameraAssistant] c:\program files\logitech\video\CameraAssistant.exe
mRun: [LogitechVideo[inspector]] c:\program files\logitech\video\InstallHelper.exe /inspect
mRun: [LogitechCameraService(E)] c:\windows\system32\ElkCtrl.exe /automation
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe
mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe
mRun: [SetDefPrt] c:\program files\brother\brmfl04a\BrStDvPt.exe
mRun: [ControlCenter2.0] c:\program files\brother\controlcenter2\brctrcen.exe /autorun
mRun: [AppMgrGui] c:\program files\appstream\windowsclient\bin\exeForService.exe
mRun: [Elmore Music Messenger] c:\windows\Elmore Music Messenger.exe
mRun: [eligmini] c:\program files\fisher-price\easy-link internet launch pad\Easy-Link internet launch pad.exe 0
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRunOnce: [TBInfo] iexplore.exe "http://www.earthlink.net/go/elnktoolbarinstall"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LDMConf.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\status~1.lnk - c:\program files\brother\brmfcmon\BrMfcWnd.exe
uPolicies-system: DisableTaskMgr = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
LSP: c:\program files\earthlink totalaccess\accelerator\prplsf.dll
Trusted Zone: broderbund.com\support
Trusted Zone: mypublisher.com\www
Trusted Zone: riverdeep.net\smartdownload
Trusted Zone: uspsoig.gov\portal2003
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://activation.rr.com/install/downloads/tgctlcm.cab
DPF: {0DB074F0-617E-4EE9-912C-2965CF2AA5A4} - hxxp://download.microsoft.com/download/7/0/7/707a44ad-52ad-49af-b7ef-e21b6b0656e4/VirtualEarth3D.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?LinkID=39204
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.costcophotocenter.com/CostcoActivia.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {5DA9D8E0-5A57-11CF-9E36-00C0930198C0} - hxxp://www.ansonncrod.org/imw32o40.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136246925750
DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} - hxxp://vsp.closetmaid.com/vsp/cmaidctl_vsp.closetmaid.com_downloader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} - hxxps://portal.uspsoig.gov/InternalSite/WhlCompMgr.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {9841D1AE-9C0B-11D3-9452-00105A098C21} - hxxp://www.ansonncrod.org/prntpro2.CAB
DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - hxxp://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
DPF: {B49C4597-8721-4789-9250-315DFBD9F525} - hxxp://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} - hxxp://a.download.toontown.com/sv1.0.38.50/ttinst.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: ASWLNDLL - ASWLNDLL.dll
Notify: sstqp - c:\windows\system32\sstqp.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\tricia~1\applic~1\mozilla\firefox\profiles\10loo8z7.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\documents and settings\tricia & roger\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa2.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npvirtools.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R1 APPSTREAM;APPSTREAM;c:\windows\system32\drivers\AppStream.sys [2007-5-13 115284]
R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-4-14 150544]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-9-15 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-9-15 74480]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-9-29 353672]
R2 AppMgrService;AWE 5.1.0 Application Manager;c:\program files\appstream\windowsclient\bin\AppMgrService.exe [2006-9-27 1990656]
R2 EarthLinkMonitor;EarthLink Monitor Service;c:\program files\earthlink totalaccess\wengine\wmonitor.exe [2005-1-26 65604]
R2 REGHOOK;REGHOOK;c:\windows\system32\drivers\RegHook.sys [2006-9-27 54879]
R2 TivoBeacon2;TiVo Beacon;c:\program files\common files\tivo shared\beacon\TiVoBeacon.exe [2006-7-11 857088]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R2 VSPD;VSPD;c:\windows\system32\drivers\VSPD.sys [2006-9-27 31321]
S3 ADSFilter;ADSFilter - (Aluria Filter Driver);c:\windows\system32\drivers\ADSFilter.sys [2007-8-3 57456]
S3 ADSMonitor;ADSMonitor - (EarthLink Monitor Driver);c:\windows\system32\drivers\ADSMonitor.sys [2007-8-3 38384]
S3 BW2NDIS5;BW2NDIS5;c:\windows\system32\drivers\BW2NDIS5.SYS [2004-11-1 17536]
S3 EarthLinkSafeConnectDriver;EarthLinkSafeConnectDriver;\??\c:\program files\earthlink\earthlink protection control center\sana\driver\platform_xp\safeconnectdriver.sys --> c:\program files\earthlink\earthlink protection control center\sana\driver\platform_xp\SafeConnectDriver.sys [?]
S3 EarthLinkSafeConnectFilter;EarthLinkSafeConnectFilter;\??\c:\program files\earthlink\earthlink protection control center\sana\driver\platform_xp\safeconnectfilter.sys --> c:\program files\earthlink\earthlink protection control center\sana\driver\platform_xp\SafeConnectFilter.sys [?]
S3 EarthLinkSafeConnectShim;EarthLinkSafeConnectShim;\??\c:\program files\earthlink\earthlink protection control center\sana\driver\platform_xp\safeconnectshim.sys --> c:\program files\earthlink\earthlink protection control center\sana\driver\platform_xp\SafeConnectShim.sys [?]
S3 JL2005C;Dual Mode Camera;c:\windows\system32\drivers\jl2005c.sys [2007-3-24 62762]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-9-15 7408]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-9-28 1174664]

=============== Created Last 30 ================

2009-09-30 11:24   <DIR>   --d-----   c:\program files\Trend Micro
2009-09-30 11:13   272   a-------   c:\windows\_delis32.ini
2009-09-30 10:54   <DIR>   --d-----   c:\program files\SystemRequirementsLab
2009-09-30 10:36   294,912   a-------   c:\windows\system32\FlexEng.dll
2009-09-30 10:07   53,248   a-------   c:\windows\system32\CSVer.dll
2009-09-30 09:59   <DIR>   --d-----   C:\Intel
2009-09-30 08:00   <DIR>   --d-----   c:\docume~1\tricia~1\applic~1\Malwarebytes
2009-09-30 08:00   38,224   a-------   c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-30 08:00   19,160   a-------   c:\windows\system32\drivers\mbam.sys
2009-09-30 08:00   <DIR>   --d-----   c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-09-30 08:00   <DIR>   --d-----   c:\program files\Malwarebytes' Anti-Malware
2009-09-30 00:55   <DIR>   --d-----   c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-09-30 00:54   <DIR>   --d-----   c:\program files\SUPERAntiSpyware
2009-09-30 00:54   <DIR>   --d-----   c:\docume~1\tricia~1\applic~1\SUPERAntiSpyware.com
2009-09-29 23:41   <DIR>   --d-----   c:\program files\CCleaner
2009-09-09 21:57   153,088   --------   c:\windows\system32\dllcache\triedit.dll

==================== Find3M ====================

2009-09-30 11:51   1,347,926,304   a--sh---   c:\windows\system32\drivers\fidbox.dat
2009-09-30 11:17   18,051,452   a--sh---   c:\windows\system32\drivers\fidbox.idx
2009-09-29 18:53   36,412   a-------   c:\docume~1\tricia~1\applic~1\wklnhst.dat
2009-09-20 22:00   80,720   a-------   c:\docume~1\tricia~1\applic~1\GDIPFONTCACHEV1.DAT
2009-09-15 06:49   4,212   a---h---   c:\windows\system32\zllictbl.dat
2009-08-05 05:01   204,800   a-------   c:\windows\system32\mswebdvd.dll
2009-08-05 05:01   204,800   --------   c:\windows\system32\dllcache\mswebdvd.dll
2009-07-31 15:23   411,368   a-------   c:\windows\system32\deploytk.dll
2009-07-19 18:48   11,067,392   --------   c:\windows\system32\dllcache\ieframe.dll
2009-07-19 09:18   5,937,152   --------   c:\windows\system32\dllcache\mshtml.dll
2009-07-17 15:01   58,880   a-------   c:\windows\system32\atl.dll
2009-07-17 15:01   58,880   --------   c:\windows\system32\dllcache\atl.dll
2009-07-13 23:43   286,208   a-------   c:\windows\system32\wmpdxm.dll
2009-07-13 23:43   286,208   a-------   c:\windows\system32\dllcache\wmpdxm.dll
2009-07-13 23:43   10,841,088   --------   c:\windows\system32\dllcache\wmp.dll
2009-07-10 09:27   1,315,328   --------   c:\windows\system32\dllcache\msoe.dll
2009-07-03 13:09   915,456   a-------   c:\windows\system32\wininet.dll
2009-07-03 13:09   915,456   --------   c:\windows\system32\dllcache\wininet.dll
2009-07-03 13:09   12,800   --------   c:\windows\system32\dllcache\xpshims.dll
2009-07-03 13:09   206,848   a-------   c:\windows\system32\dllcache\occache.dll
2009-07-03 13:09   1,208,832   --------   c:\windows\system32\dllcache\urlmon.dll
2009-07-03 13:09   594,432   a-------   c:\windows\system32\dllcache\msfeeds.dll
2009-07-03 13:09   55,296   a-------   c:\windows\system32\dllcache\msfeedsbs.dll
2009-07-03 13:09   1,985,536   --------   c:\windows\system32\dllcache\iertutil.dll
2009-07-03 13:09   25,600   --------   c:\windows\system32\dllcache\jsproxy.dll
2009-07-03 13:09   184,320   a-------   c:\windows\system32\dllcache\iepeers.dll
2009-07-03 13:09   246,272   --------   c:\windows\system32\dllcache\ieproxy.dll
2009-07-03 13:09   386,048   --------   c:\windows\system32\dllcache\iedkcs32.dll
2009-07-03 07:01   173,056   --------   c:\windows\system32\dllcache\ie4uinit.exe
2008-10-08 16:30   32,768   ac-sh---   c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100820081009\index.dat
2009-09-30 11:52   1,347,933,472   a--sh---   c:\windows\system32\drivers\fidbox.dat

============= FINISH: 11:52:44.90 ===============

TriciaM · « **Reply #12 on:** September 30, 2009, 01:20:35 PM »

Ok. I tried the Malwarebytes' scan again. This time, it completed the scan with no problems. Here is the log. Also, do you know what the story is on "Authentium Anti-Virus" is ? At one point, there was a pop up that I was running two different anti virus real time scans/protection. We use Zone Alarm.

Malwarebytes' Anti-Malware 1.41
Database version: 2876
Windows 5.1.2600 Service Pack 3

9/30/2009 3:15:41 PM
mbam-log-2009-09-30 (15-15-35).txt

Scan type: Quick Scan
Objects scanned: 99416
Time elapsed: 1 hour(s), 24 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> No action taken.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\CAC (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\MS Juan (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\jkwslist (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Juan (Trojan.Vundo) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
C:\WINDOWS\SYSTEM32\f02WtR (Malware.Trace) -> No action taken.

Files Infected:
C:\WINDOWS\SYSTEM32\ClickToFindandFixErrors_US.ico (Malware.Trace) -> No action taken.
C:\WINDOWS\SYSTEM32\mcrh.tmp (Malware.Trace) -> No action taken.
C:\WINDOWS\cookies.ini (Malware.Trace) -> No action taken.

evilfantasy · « **Reply #13 on:** September 30, 2009, 04:44:54 PM »

http://www.authentium.com/mainv2/index.htm - Is a trusted software vendor. Someone must have installed it at some point and I di see it running but I don't see it installed. We will look for it and try to get it removed later.

The Malwarebytes log says No action taken after everything. Did you let MBAM fix everything after copying the log?

Please go to Add or Remove Programs and uninstall:

Adobe Flash Player 9 ActiveX - Then update to the new version. http://www.adobe.com/support/flashplayer/downloads.html
Adobe Reader 7.0.9 - Then update to the new version. http://get.adobe.com/reader/
Java 2 Runtime Environment, SE v1.4.2_03

.
----------

Download Disable/Remove Windows Messenger to the desktop to remove Windows Messenger.

Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply.

Exit out of MessengerDisable then delete the two files that were put on the desktop.

----------

If you already have ComboFix be sure to delete it and download a new copy.

Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

Link #1
Link #2

**Note: It is important that it is saved directly to your Desktop

DO NOT run it yet!

Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system

Delete these files/folders, as follows:

1. Go to Start > Run > type Notepad.exe and click OK to open Notepad.
It must be Notepad, not Wordpad.
2. Copy the text in the below code box by highlighting all the text and pressing Ctrl+C

Code: [Select]

KillAll::

Driver::
Symantec Core LC

File::
c:\windows\_delis32.ini

DDS::
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {C7768536-96F8-4001-B1A2-90EE21279187} - No File
uPolicies-system: DisableTaskMgr = 1 (0x1)
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: sstqp - c:\windows\system32\sstqp.dll

3. Go to the Notepad window and click Edit > Paste
4. Then click File > Save
5. Name the file CFScript.txt - Save the file to your Desktop
6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully!

ComboFix will begin to execute, just follow the prompts.
After reboot (in case it asks to reboot), it will produce a log for you.
Post that log (Combofix.txt) in your next reply.

Note: Do not mouseclick ComboFix's window while it is running. That may cause your system to freeze

TriciaM · « **Reply #14 on:** September 30, 2009, 09:44:49 PM »

I am at a standstill..after about 3 hrs of trying to install Adobe Reader (my system tells me the install abruptly shut down, but doesn't give reason...). I feel like I've run in circles. Anyway, I went on to try to run Combofix. It stops, gives me a warning about running two anti-virus programs...tells me to shut them off. I turned off one. The other is the Authentium, which I have not downloaded knowingly. It probably was "attached" to something else, just like McAfee tried to download itself when I downloaded some Adobe about an hour ago (McAfee was checked with the checkmark, and if you didn't see it, you would have downloaded it unknowingly right along with your Adobe update....). Well.....My virus protection is off....I can't cancel out Combofix or else it will start running again (and could damage my computer, according to the warning that is on my screen). So....I think I'll just give up now ? LOL

Computer Hope Forum

News:

Author Topic: Virus? (Read 27160 times)

TriciaM

Virus?

harry 48

Re: Virus?

TriciaM

Re: Virus?

TriciaM

Re: Virus?

TriciaM

Re: Virus?

TriciaM

SUPERAntiSpyware scan log

TriciaM

Re: Virus?

TriciaM

Re: Virus?

evilfantasy

Re: Virus?

TriciaM

Re: Virus?

TriciaM

Re: Virus?

TriciaM

Re: Virus?

TriciaM

Re: Virus?

evilfantasy

Re: Virus?

TriciaM

Re: Virus?