From your friend's computer, bring up a command prompt window, enter the following commands, and "post" the output to this thread:
o ipconfig /all
o route print
To get a command window:
o Start
o Run
o type "cmd" without quotes, select OK
The following syntax will redirect command output to a text file (if that helps):
o ipconfig /all > c:\ipconfig.txt
o route print > c:\route.txt