No icons, start menu, only desktop backgound....

[Allan]

Not sure how much help I've actually been, but you're welcome. Good luck

[lbeham]

One more thing, does this log tell you anything?

******************************************************************************
*             AVPFind.bat - (c) 09/01/2009 By Chaslang                       *
*                                                                            *
*   Helps to identify potential AntiVirus Pro infected system DLL files and  *
*   and poosible replacement files to use during cleanup.                    *
******************************************************************************
                                                                             
Windows OS is 
 
Microsoft Windows XP [Version 5.1.2600]
 
============= Finding copies of eventlog.dll =================================
"C:\WINDOWS\eventlog.dll" 56320 04/13/2008 07:11 PM
"C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll" 55808 08/04/2004 02:00 PM
"C:\WINDOWS\ERDNT\cache\eventlog.dll" 56320 04/13/2008 07:11 PM
"C:\WINDOWS\ServicePackFiles\i386\eventlog.dll" 56320 04/13/2008 07:11 PM
"C:\WINDOWS\system32\eventlog.dll" 56320 04/13/2008 07:11 PM
"C:\WINDOWS\system32\dllcache\eventlog.dll" 56320 04/13/2008 07:11 PM
                                                                             
============= Finding copies of netlogon.dll =================================
"C:\WINDOWS\$NtServicePackUninstall$\netlogon.dll" 407040 08/04/2004 02:00 PM
"C:\WINDOWS\ERDNT\cache\netlogon.dll" 407040 04/13/2008 07:12 PM
"C:\WINDOWS\I386\NETLOGON.DL_" 181419 08/04/2004 07:00 AM
"C:\WINDOWS\ServicePackFiles\i386\netlogon.dll" 407040 04/13/2008 07:12 PM
"C:\WINDOWS\system32\netlogon.dll" 407040 04/13/2008 07:12 PM
                                                                             
============= Finding copies of scecli.dll   =================================
"C:\WINDOWS\$NtServicePackUninstall$\scecli.dll" 180224 08/04/2004 02:00 PM
"C:\WINDOWS\ERDNT\cache\scecli.dll" 181248 04/13/2008 07:12 PM
"C:\WINDOWS\ServicePackFiles\i386\scecli.dll" 181248 04/13/2008 07:12 PM
"C:\WINDOWS\system32\scecli.dll" 181248 04/13/2008 07:12 PM
                                                                             
******************************************************************************

[Allan]

I'm not a malware expert but I don't see anything there, no. However, it seems you're using ERUNT - have you tried restoring your registry with a relatively recent backup?

[lbeham]

I'm not sure what you mean.  How do I do that?

[Allan]

See if you can find a program folder ERDNT on your system at c:\windows\erdnt. If so, there should be a subfolder named "backup" and in there several folders with dates on them. Do you see that?

[lbeham]

I'm at work, not at home.  I will have to look later :  (

[Allan]

Okay. And if you can't find that I missed one step - have you tried System Restore?

[lbeham]

Yes, but it won't work.

[Allan]

Okay. Well ERUNT will be another form of that if you have it installed.

[lbeham]

Okay, I do have ERDNT.  There are several things under it with dates.  Here is what they are....
default 10-31-09
erdnt.con 10-31-09
erdnt.exe 10-31-09
erdnt.inf 10-31-09
erdntdos.loc 8-31-2000
erdntwin.loc 8-31-2000
sam 10-31-09
security 10-31-09
system 10-31-09

[Allan]

Well, if you want to restore the registry to October 31 you can, but I don't know if that will help (it may be after the problem appeared). If you DO want to do that, double-click on erdnt.exe in the folder you mentioned above and follow the instructions. But if that date is after the problem appeared we're back to a repair install.

[lbeham]

That is after the problem.  Also, my system restore only goes back to 10-15-09 and that is also after the problem.  This started on 10-08-09.  I guess I will just have to buy a windows xp cd.

[Quantos]

lbeham, I'm going to suggest something called Taskbar Repair Tool.

[lbeham]

Okay, I  am at work now, so I cannot do anything until I get home.  Can you give me step by step instructions on how to do this so I can print it off and take it home with me?

[Quantos]

Actually I can't.  I haven't needed it in a long time, but with only three drop down boxes it is quite easy to use.