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Author Topic: New Computer Start-up problems  (Read 4625 times)

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zookly

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New Computer Start-up problems
« on: November 07, 2009, 09:05:28 PM »
I just purchased a new Sony vgn-nw275f/b with Windows 7 Home Premium OS. 

I followed the quick start instructions and downloaded the Windows Updates as recommended.  Once I was prompted to restart the computer, over an hour ago now, I still have the message on my screen "Preparing to configure Windows...Do not turn off your computer".  How long should updating computer take? 

The OS is Windows 7 Home Premium.

Broni


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Re: New Computer Start-up problems
« Reply #1 on: November 07, 2009, 11:27:48 PM »
It may take several minutes, depending on number of updates,  but not over an hour.
Bring it back to the store.