[[[[MS outlook 2003 email printout shows slightly-cropped on the left]]]]

[desmond]

Hi,
Whenever my user print out email from MS outlook2003 from his XP notebook, the email will show slightly-cropped on the left. This printout problem happen on every copier or PC he printed. This printout problem 'eats up' a little on the letter close to the left side of the printout page. His email printout is also covers nearly the whole A4 page. How can I solve this two problems? I have put another printer and directly connected to the notebook to do email printout - The result is the same. MS outlook2003 was also uninstalled and reinstalled but problem remains. The preference paper size is changed from Letter to A4 but is the same.

Any great soul got here please help.

Thanks

[desmond]

I believe is the MS outlook2003 setting that have been changed. When I print out the email forwarded by him from my notebook, the email printout is normal. any kind soul in here can advice a solution?

Thanks

[rthompson80819]

More than likely it's a driver problem.  I've had similar problems over the years and it's always been a driver problem.

Make sure the driver is up to date.  And if it is, call tech support for the printer and tell them the problem.

Even a company like HP has released bad drivers but they can tell you which driver to use.