Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Cannot install windows security updates.  (Read 9601 times)

0 Members and 1 Guest are viewing this topic.

evilfantasy

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Calm like a bomb
  • Thanked: 493
  • Experience: Experienced
  • OS: Windows 11
Re: Cannot install windows security updates.
« Reply #15 on: November 29, 2009, 01:17:13 PM »
Try this. How to reset Internet Explorer settings http://support.microsoft.com/kb/923737

gazza211

    Topic Starter


    Rookie

    Re: Cannot install windows security updates.
    « Reply #16 on: November 29, 2009, 02:06:00 PM »
    Hi. reset internet explorer as Microsoft bulletin, twice and rebooted between each one, tried to install SP3 and still getting the same installation failed message.

    Gary

    evilfantasy

    • Malware Removal Specialist
    • Moderator


    • Genius
    • Calm like a bomb
    • Thanked: 493
    • Experience: Experienced
    • OS: Windows 11
    Re: Cannot install windows security updates.
    « Reply #17 on: November 29, 2009, 02:18:37 PM »
    Please do the following:

    1. Download this diagnostics tool MGADiag.exe and save this to your Desktop.
    2. Double-click on MGADiag.exe and click Continue
    3. When the program has finished, click on Copy
    4. Post the results in your next reply.

    ----------

    Also try Dial-a-fix.

    Download Dial-a-Fix by djlizard, save it to the desktop then extract it to it's own folder.

    • Open the folder and run Dial-a-fix.exe
    • 2 windows will open. Close the one in the background labeled Restrictive Policies
    • Check the box in section 1, Empty temp folders.
    • Check the box in section 2, Fix Windows Installer.
    • Check the box in section 3, Fix Windows Update.
    • Check the box in section 4, labeled SSL/HTTPS/Cryptography. The 4 boxes under it should be pre-checked
    • Check all boxes in section 5, labeled Registration Center.
    • Click Go
    • OK any error messages if received, but write them down and post them here.
    • Restart the computer when done.
    .
    Is the problem fixed?

    gazza211

      Topic Starter


      Rookie

      Re: Cannot install windows security updates.
      « Reply #18 on: November 29, 2009, 03:18:59 PM »
      Hi Results from MGA scan attached, no threats / faults found on dial a fix, still getting SP3 installation cancelled after rebooting PC, Thanks for your help so far Gary

      [Saving space, attachment deleted by admin]

      gazza211

        Topic Starter


        Rookie

        Re: Cannot install windows security updates.
        « Reply #19 on: November 30, 2009, 04:42:56 AM »
        Hi just doing a bit of web surfing and came across this site with a repair for windows update do you think it is worth trying? link attached,
        http://windowssecrets.com/2007/09/27/03-Stealth-Windows-update-prevents-XP-repair

        thanks Gary

        evilfantasy

        • Malware Removal Specialist
        • Moderator


        • Genius
        • Calm like a bomb
        • Thanked: 493
        • Experience: Experienced
        • OS: Windows 11
        Re: Cannot install windows security updates.
        « Reply #20 on: November 30, 2009, 09:19:11 AM »
        Yes that link is worth a try.

        If that doesn't work try starting a new topic in the Computer Help forum so others will reply with some new ideas. I'm sort of out of suggestions.

        gazza211

          Topic Starter


          Rookie

          Re: Cannot install windows security updates.
          « Reply #21 on: December 07, 2009, 05:34:38 AM »
          OK that link makes no difference :'(, thanks for your help so far, i will raise a new topic and see what can be done.

          Thanks Gary