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Author Topic: Being attacked by viruses :(  (Read 2813 times)

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JadenENZ

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Being attacked by viruses :(
« on: December 20, 2009, 09:59:35 PM »
Any help at all would be amazingly appreciated. I'm experiencing alot of popups, my antivirus (Webroot AntiVirus with Spyware) keeps telling me things with weird names (like Mal/Generic-A) are trying to access files on my computer, I always choose "block action". And each new antivirus sweep brings a plethora of fun new "Risk warning: 5/5" viruses and trojan horses, even when they're within 5 minutes of eachother. I have no idea where these would have come from.

I can provide ANY information necessary, and I would love an expert's help. Thank you in advance.

matt_littel



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    Re: Being attacked by viruses :(
    « Reply #1 on: December 21, 2009, 03:36:39 AM »
    Go here EDITED and run the tool. If this tool find any infection it will remove it. If your antivirus software was running and failed to block the virus, uninstall it then go here EDITED and install this free antivirus software, Highly recommended!
    « Last Edit: December 22, 2009, 01:13:26 PM by SuperDave »
    Networking & Computer Services  & For help with Computer Basics just give me a nod.

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    SuperDave

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    Re: Being attacked by viruses :(
    « Reply #2 on: December 22, 2009, 01:13:44 PM »
    The first thing I will need you to do is to go to this link and follow the directions precisely. If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. If you can't run any step, just jump to the next one. Please let me know how you are doing or have any questions. Initially, I will need the SuperAntiSpyware, MBAM and HJT logs. Please post any logs that you can generate.
    Windows 8 and Windows 10 dual boot with two SSD's