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Author Topic: Xp wont let me defrag.  (Read 3152 times)

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huyniken

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    Xp wont let me defrag.
    « on: December 30, 2009, 03:50:58 AM »
    its says the disk defragmentor cannot start.
    im trying to defrag my computer because something happened with my microsoft security essentials and its gone, now when i try to download it again it says :
    Cant complete the microsoft security essentials installation wizard...

    An error has prevented the microsoft security essentials installation wizard from continuing. please restart your computer and try again.
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    unlovedwarrior



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      Re: Xp wont let me defrag.
      « Reply #1 on: December 30, 2009, 04:59:08 AM »
      get smart defrag and make sure the program is uninstalled  then restart and redl and install
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      huyniken

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        Re: Xp wont let me defrag.
        « Reply #2 on: December 30, 2009, 05:15:57 AM »
        ok i downloaded the smart defrag, and i click defrag then after aout 3 seconds it says stopping beside the /c drive icon then it stops...
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        huyniken

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          Re: Xp wont let me defrag.
          « Reply #3 on: December 30, 2009, 05:16:34 AM »
          and yes i made sure the program is uninstalled and it still comes up
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          Allan

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          Re: Xp wont let me defrag.
          « Reply #4 on: December 30, 2009, 05:41:30 AM »
          Quote from: huyniken on December 30, 2009, 03:50:58 AM
          something happened with my microsoft security essentials and its gone
          What does that mean, something happened?

          Also, boot to the Recovery Console and run chkdsk /r
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          huyniken

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            Re: Xp wont let me defrag.
            « Reply #5 on: December 30, 2009, 05:44:50 AM »
            like i was scanning my computer and it was getting rid of malware, then it said to reboot the computer for it to be fixed and i did, then when it booted up, the microsoft security never came up, and it wouldnt open.
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            huyniken

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              Re: Xp wont let me defrag.
              « Reply #6 on: December 30, 2009, 05:45:26 AM »
              and im on a netbook so i cant put in any CD's
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              huyniken

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                Re: Xp wont let me defrag.
                « Reply #7 on: December 30, 2009, 05:47:40 AM »
                and i ran chkdsk, it check 3 things then it closed when it was done?
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                Allan

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                Re: Xp wont let me defrag.
                « Reply #8 on: December 30, 2009, 05:53:09 AM »
                1) Follow instructions. Boot to the Recovery Console and run chkdsk /r. If you can't boot to a CD then go to START - RUN and type: chkdsk /r and press ENTER. You'll be asked if you want to run it at the next boot - say yes.

                2) Your system may still be infected. Go to the Malware forum on this site and follow the instructions at the top of the page.
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                huyniken

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                  Re: Xp wont let me defrag.
                  « Reply #9 on: December 30, 2009, 06:03:37 AM »
                  ok i did all of that, nothing changed.
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                  huyniken

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                    Re: Xp wont let me defrag.
                    « Reply #10 on: December 30, 2009, 06:12:03 AM »
                    ok im following the three steps on the malware forum, thank you for your help!
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