Question on how to get emails from certain people to go in a certain location?

[AmyR7]

Hi Everyone,
I'm trying to figure out how exactly to get emails from certain people to go into folders I have setup that I want them to automatically go to?
I keep looking all over and not sure where to go to do this function.
Thanks,
Amy

[Allan]

email client?

[AmyR7]

Bellsouth

[kpac]

Email client? You are using webmail?

[Allan]

What application do you use to read email?

[AmyR7]

Not sure exactly what it's called. All I know is I open the browser and go to this address- http://my.att.net/
and sign in.

[kpac]

Not sure exactly what it's called. All I know is I open the browser and go to this address- http://my.att.net/
and sign in.

Well then the answer to this

how exactly to get emails from certain people to go into folders I have setup that I want them to automatically go to?

...is more than likely no.

[Allan]

Right. If you were using a third party application such as Outlook to manage email accounts you could set up rules. But if you are reading emails online via your browser I don't think there's anything you can do.

[Two-eyes]

@Allan: Gmail has "filters" that allow you do do what the OP wants. But I don't know if other webclient does it. Just to answer to

if you are reading emails online via your browser I don't think there's anything you can do.

[AmyR7]

Isn't all email read online? That is what I don't understand.
Like same as hotmail, you open the browser type in hotmail www.hotmail.com and then sign in the account.
Anyways, I've got folders setup that I want them to go in, but I don't know what else to do. At the moment they all keep going in my inbox, and some even keep going in the spam folder too.

[Allan]

No. Online email is a comparatively recent technology (hotmail, gmail, etc).

[AmyR7]

What do you mean about it being recent? I have had like Hotmail since the 90's. So, the Internet has been around for a long time.

[Quantos]

What do you mean about it being recent? I have had like Hotmail since the 90's. So, the Internet has been around for a long time.

You mean the late 90's.

[Allan]

I said comparatively (meaning compared to other forms of email). Pop email has been around from the beginning.

[AmyR7]

No, early 90's I've had one of my accounts for.
Even when I use Outlook Express though, we still have to be connected to the Internet to get the email. The address is just another way we can read the email.

[Allan]

Ok. Whatever.

[Quantos]

No, early 90's I've had one of my accounts for.
Even when I use Outlook Express though, we still have to be connected to the Internet to get the email. The address is just another way we can read the email.

No, you didn't use it in the early 90's.  It simply didn't exist then.  In the early 90's the internet was text based and definetely didn't support web based email.

[AmyR7]

I don't understand what you mean about text based email.
Isn't any email we type out. We are typing right now, it is text that I am typing right now. I hit the letters and numbers on the keyboard and it shows up in the box that I am typing it in. I hit send, and it sends the email to the person we are sending it to.

[Geek-9pm]

Services like AOL,  Gmail,  Haotmal, Yahoo mail offer what we call "webmail" becuae the mail stays on the server.
A client that we call a POP email client would be like Eudora,  Outlook Express, Sea Monkey or Thunderbird.
These clients can be set to read from most of the 'web mail' systems.
Here is a simple tutorial about how it is done in gmail.
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273
The advantage of a POP client is that youmay find it easier to customize the filters to your linking.

[AmyR7]

Ok, I found out what I have. It's Webmail then.
I'm looking at these instructions but don't seem to have these functions in my account.
It's talking about forwarding emails to addresses. I don't want to forward anything. I just want mail that is coming into my account to go to certain folders and not just in the inbox or the spam folder which some keep going into. Also, I kept having a weird issue where emails people were trying to send me kept getting blocked and they told me I need to somehow configure it to accept emails from them, which I don't know how to do any of that. They had to call our ISP for us and they did something to get it to work, but I don't know what since I didn't talk to them, they did.

Sorry though if we get confused at times what some people are talking about. I don't know if it's because you are talking about a cellphone, mobile phone, iphone, stuff like that which we don't use.
But yes, have had the Internet since early 90's and the only way we know of to do anything is to connect to the internet. My dad passed away in the late 90's and he was a computer programmer which is how we got involved with having computers and the internet. Even with Outlook Express, we can't get our email unless we are connected to the Internet. If we unplug the router or modem, and try and open Outlook Express it would not work.

My sister keeps saying not to use Outlook Express because it sucks it out of the server and wont be there anymore. Plus if you are using a different computer, then it would just go in that computer. We also have things setup so that it stays on the server so that my mom can read it to in her account.

[Quantos]

With webmail you can't assign it any rules to get the mail to go into a special folder when you receive it.  You must move it yourself with webmail.

[AmyR7]

Then why did you all ask if I have webmail? I don't understand.

[AmyR7]

Ok, I have Pop mail, but I still don't know how to do it.

[AmyR7]

Just found something, but not sure exactly if is Filters what is called that I'm doing?
If I go into something called Mail Options:
Here is a list of things there-
General
Signature
Spam
Filters
Pop & Forwarding
Vacation Response
Contact Options
Colors
Calendar
Notepad
Account Information

[Quantos]

Ok, I have Pop mail, but I still don't know how to do it.

Which email client is it that you have?  It can vary from software to software.

[AmyR7]

I'm still not 100% sure what to call it but here is something I'll copy and paste what I'm reading here-
"You are allowed up to 200 filters."
Then if I click on this link below that message that says create or edit filters
here is something else that comes up- "Mobile Device User: You can now forward e-mail from your AT&T Yahoo! Mail account to your pager or cell phone. Register your device to get started."

[Quantos]

Is this for email on a phone or computer?

[AmyR7]

Computer

[Quantos]

Okay, now what is the name of the email software that you want to use?

[AmyR7]

The one that came with our ISP, Bellsouth, which I guess is now called At&t.

[Quantos]

I don't mean your service provider, I'm referring to the software that will open the email on the computer.

For example Outlook, Outlook Express, Eudora, Thunderbird etc.

[kpac]

http://www.computerhope.com/forum/index.php/topic,97886.msg663388.html#msg663388

You simply can't do it. End of.

[Allan]

You seem to be more interested in arguing than anything else. You use webmail. You've been told it won't allow you to do what you want. What's the point of the rest of the thread?

[AmyR7]

This is Amy's Mom writing.
Sorry if you think she is lying or something, we are not as advanced with all this computer stuff and not sure what all this stuff is called.
Very sorry for causing any confusion.
It's not Webmail though. Software we had to install from a cd when we got the Internet setup.

Just not sure exactly what the software is called though, but here is a picture so you can see a screen shot of it.

Did you not see the post where she listed the different options to do.
General
Signature
Spam
Filters
Pop & Forwarding
Vacation Response
Contact Options
Colors
Calendar
Notepad
Account Information






[Saving space, attachment deleted by admin]

[Quantos]

This is Amy's Mom writing.
Sorry if you think she is lying or something,

I don't think that at all, I was merely trying to get some information straight, it seemed a little convoluted, but I think I can see why now.

It's not Webmail though. Software we had to install from a cd when we got the Internet setup.
Just not sure exactly what the software is called though, but here is a picture so you can see a screen shot of it.

Actually that is webmail, it just has a proprietary reader. 

Did you not see the post where she listed the different options to do.
General
Signature
Spam
Filters
Pop & Forwarding
Vacation Response
Contact Options
Colors
Calendar
Notepad
Account Information

Yes, I saw that, however the menu is meaningless without knowing what it is I'm looking for, that's why I needed the software package name.  The screen shots, however are quite sufficient.  I'm quite glad that you included one of the filters section.  That portion is exactly what your daughter is looking for. 

All you need to do is create the custom folders that you will need and place the ruleset in the drop down box for the 'from header' field.

[AmyR7]

This is complicated for us. Not sure what or how to type the rules out. Do we need quotation marks or other symbols we need to type out?
Do you mean in the part that says From header?
Is that where we type out the email address or how exactly do we type it out.
and then it seems to have drop down boxes with a list of things, and not sure what we need to choose for that either.
The choices we have are:
Contains
Does not contain
Begins With
ends with
So, struggling trying to figure out what exactly we need to have selected for all this.

[AmyR7]

Sorry, but we still get a bit confused on the differences between the types of email, Webmail and Pop mail stuff.
Here is something our software says though, and you can hopefully see why it gets a bit confusing:
"Accessing Your Mail Using a Client Application
In addition to using a web-based email client such as the Internet Explorer or Mozilla Firebox browsers, you can use other email client applications to send and read your att.net Mail. A client email application is a program installed on your computer that can access email from your mailbox on the att.net Mail server. The following POP3 client applications work with att.net Mail:
* Microsoft Outlook 2002 (XP) & 2003
* Microsoft Outlook 98 and 2000
* Microsoft Outlook Express
* Microsoft Outlook Express for Macintosh
* Eudora 5.1 or higher
* Netscape Mail—All Versions
* IncrediMail build 618 and higher
* Microsoft Entourage 2001 and higher
"

[Quantos]

No, you shouldn't need any quotation marks or special characters.
You will need to give each filter a unique name for each person it applies to.

There are a few ways you can set it up.

1.  You can make it so that each person sending you mail will have their own ruleset.
2.  You can set it up so that each of you receiving the mail will have your own ruleset and seperate folder (the way I would do it actually).

These are the steps (assuming that the proprietary webmail reader has no surprises in store for us.)

1. Put in a unique name in the 'Filter Name' field.
2. Determine which rules you want to be true and fill out the second box(beside where it says 'contains')
3. Go down and in the 'Then...' section determine what you want the folder to be named where the messages will be sent.
4. Click the 'Add Filter' button.

Give that a whirl, if it gives any errors or one of my directions is confusing, let me know.

[AmyR7]

This is still really confusing
Here is what we have in the filter name box, Funtrvia, then in the From header box, we have the email address typed out in the box [email protected], is that correct?

[Quantos]

This is still really confusing
Here is what we have in the filter name box, Funtrvia, then in the From header box, we have the email address typed out in the box [email protected], is that correct?

Yes, that's what I mean.  Then all it will need is the unique folder to hold the message.

Please don't post any personal email addresses though.

[AmyR7]

Thank you so much for the help on all this.
Sorry again if caused any confusion on the programs we use.
The only other thing is we had to do settings such as
AT&T email server settings are displayed in the table below.
Incoming (POP)
pop.att.yahoo.com
Outgoing (SMTP)
smtp.att.yahoo.com
(requires authentication)
Incoming mail server: POP3
Incoming/Outgoing User Name:
Incoming mail port #:
Outgoing mail port #

These are things we had to get setup and stuff.

Is POP3 considered the name of the software we are using since it says incoming mail server?

[Quantos]

No problem with the confusion, it happens, that's why I keep re-asking a question until the information fits. 
Did you get the rest of the information set up?  If not I would suggest contacting your service provider as I really don't know what protocols they are looking for, or what the actuall settings are supposed to be(That's a good thing, it wouldn't be too secure if I did know).
To answer the last question, no POP3 is not the name of your email application, it's an acronym for Post Office Protocol.  It's just one of the ways that email can be dealt with on the internet.

[AmyR7]

Thank you so much, all these years, never knew exactly what POP stands for.
One big problem for me, with all my health and other handicaps and ever since getting Hepatitis A last year, affects my memory and gets me really confused on everything in life. I'm having to try and relearn alot of tasks in life, and still having alot of problems.

So, we need to call them about the filters? Didn't know there were any protocols we need for the filters.

Also, just to make sure we understand the differences, is the reason Outlook Express considered webmail because we have to be connected to the Internet to get it?

[Geek-9pm]

Don't let it get to you. Computer stuff is new and the words we have to use and new.  Trust in God and he will help you.

Programs like Outlook Express are called POP email clients.  They can download the mail from the internet. When you get the mail, you can break the connection and still read the mail. But you can not send out mail until uyou conect again.

A web mail program is neutrally on a remote system. If you disconnect farm the internet you will not see anymore of your mail until you connect again.

[AmyR7]

That's weird, seems like for us everytime we use Outlook Express that we have to be connected to the Internet.
Now that we have DSL, we are connected all the time. Another thing is we have some setting we have to do to tell it to keep a copy on the server.
Another thing I was wondering, can we go to websites using Outlook Express? If so, how do you do that? Is it also considered a browser?
The reason I'm wondering is everytime we are having problems with the Internet not working right, our ISP always wants to know what client we are using.

[BC_Programmer]

Outlook express requires a connection to retrieve or send files. It will complain if your not connected, but you can ignore that and view the mail you've already received.

Another thing is we have some setting we have to do to tell it to keep a copy on the server.

Not sure if this is a question... remember that all your e-mail is not recieved by your machine at all, but rather a mail server. I your case, probably your ISP, for hotmail, these servers are owned by MS. in order to retrieve the e-mails, outlook (or another E-mail program) needs to communicate with that server; this is what POP3, SMTP, etc are for; communicating with this server. That checkbox determines wether outlook will delete the e-mail from mail server after it acquires a local copy. The e-mail will still appear in your Inbox in Outlook, but it's not in your inbox on the server, so it isn't taking up any space there.

I don't believe you can use outlook express to browse the web. it might render HTML in messages, but it will use Internet Explorer for that. When your ISP asks what client your using, that depends on the context: if you phone regarding issues browsing, it's your browser. if e-mail, your e-mail client. And if it's neither you should ask for clarification

Programs like Outlook Express are called POP email clients.

No, they are just called E-mail clients.  POP3 just happens to be one (of MANY) protocols they can use to send retrieve mail. There are also SMTP, IMAP, SMAP, etc.

[AmyR7]

The only other thing I don't know if I understand is, my sister says that when we use Outlook Express all it's doing is sucking the emails out of Webmail. So, if I'm understanding it right, then it seems like we are using both clients.

[BC_Programmer]

The only other thing I don't know if I understand is, my sister says that when we use Outlook Express all it's doing is sucking the emails out of Webmail.

She's wrong.

[Allan]

She's wrong.

Wow, the new Calvin Coolidge-ish BC

[Geek-9pm]

No, she is right!
She made an observation,
...not a biopsy.