Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Not sure if this is a virus issue or not  (Read 3769 times)

0 Members and 1 Guest are viewing this topic.

wing seeker

    Topic Starter


    Rookie

    Not sure if this is a virus issue or not
    « on: January 23, 2010, 12:28:38 PM »
    Dell Inspiron 1501 running XP
    shut the computer down normally and the next morning the icons are blown up
    three times their normal size and the screen is jumping up and down and the
    pic is distorted...........any ideas or thoughts and what may have caused this
    thanks for any and all help

    Hardist



      Rookie

      Thanked: 4
      Re: Not sure if this is a virus issue or not
      « Reply #1 on: January 24, 2010, 06:26:21 AM »
      Definately not a virus imo, I have had to deal with this issue several times, and an update of the vga card driver fixed the issue.

      wing seeker

        Topic Starter


        Rookie

        Re: Not sure if this is a virus issue or not
        « Reply #2 on: January 24, 2010, 10:23:57 AM »
        Hardist if you dont mind shoot me a private message
        gotta a question or two thanks for your reply

        wing seeker

          Topic Starter


          Rookie

          Re: Not sure if this is a virus issue or not
          « Reply #3 on: January 24, 2010, 12:06:06 PM »
          Hard,

          let me review so that you can understand what I have going on

          shut the computer (laptop) down one evening no problem
          the next morning the screen is jumping around and the icons are like
          three times there normal size.......it is terribly difficult to be able to
          get it to stop in order to click anything

          in safemode the screen does not jump and the picture is not distorted
          just have the icons slightly enlarged

          I have run Malware-anti malware scans three times and nothing has
          been found......I typed msconfig in safe Mode and disable windows
          as I was instructed to..........I also uninstalled AMD Driver and need to
          reinstall at dell.com


          another issue is that in safe mode the computer will only stay on for
          ten minutes or so.........this is not true in normal mode

          wing seeker

            Topic Starter


            Rookie

            Re: Not sure if this is a virus issue or not
            « Reply #4 on: January 25, 2010, 07:34:08 PM »
            Ok, I am all but certain it is a virus of somekind

            I would like to reinstall XP going through F12 and Reboot
            is it possible to do this and still ssave my pictures and
            documents???  Currently I have XP but also have a VISTA
            disk....should I use Vista or XP..........can anyone help me
            through this process???

            SuperDave

            • Malware Removal Specialist
            • Moderator


            • Genius
            • Thanked: 1020
            • Certifications: List
            • Experience: Expert
            • OS: Windows 10
            Re: Not sure if this is a virus issue or not
            « Reply #5 on: January 26, 2010, 01:29:40 PM »
            Please go to this link and follow the directions and post the required logs.
            Windows 8 and Windows 10 dual boot with two SSD's