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Author Topic: need help computer crashes  (Read 3186 times)

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dantom82

    Topic Starter


    Greenhorn

    need help computer crashes
    « on: March 02, 2010, 09:50:38 PM »
    hi all im new to this can any1 help
    i got a new computer just before christmas and im having problems
    my computer keeps crashing and a blank screen comes up in varias colours black blue red yellow ect  the only way i can sort this is unplugging my pc then plugging it back in and then its fine for awhile then happens again.
    it mainly happens when i watch films or play games and sometimes when im on the internet
    i just dont know what to do can any1 help

    more about my pc its a
    acer aspire ax1300
    windows vista
    amd athlon x2
    3gb ddr2
    320gb 8200 integrated nvidia geforce graficts

    it can be fine for days then crashes several times a day
    im not very good with computers and im just looking for some help

    JJ 3000



      Egghead
    • Thanked: 237
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    Re: need help computer crashes
    « Reply #1 on: March 02, 2010, 10:19:56 PM »
    Is it still under warranty?
    Save a Life!
    Adopt a homeless pet.
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    dantom82

      Topic Starter


      Greenhorn

      Re: need help computer crashes
      « Reply #2 on: March 02, 2010, 10:23:38 PM »
      im not sure i got it from ebay think ill have 2 get in touch with them

      JJ 3000



        Egghead
      • Thanked: 237
      • Experience: Familiar
      • OS: Linux variant
      Re: need help computer crashes
      « Reply #3 on: March 02, 2010, 10:26:33 PM »
      So, is it a brand new computer?
      Save a Life!
      Adopt a homeless pet.
      http://www.petfinder.com/

      dantom82

        Topic Starter


        Greenhorn

        Re: need help computer crashes
        « Reply #4 on: March 02, 2010, 10:28:36 PM »
        it stated brand new and when i got it  it looked new

        JJ 3000



          Egghead
        • Thanked: 237
        • Experience: Familiar
        • OS: Linux variant
        Re: need help computer crashes
        « Reply #5 on: March 02, 2010, 10:30:18 PM »
        Well, find out if it's still under warranty. If it is, you can return it.
        Save a Life!
        Adopt a homeless pet.
        http://www.petfinder.com/

        dantom82

          Topic Starter


          Greenhorn

          Re: need help computer crashes
          « Reply #6 on: March 02, 2010, 10:31:15 PM »
          i will thx

          dantom82

            Topic Starter


            Greenhorn

            Re: need help computer crashes
            « Reply #7 on: March 02, 2010, 10:36:17 PM »
            i just hoped it might be a simple fix but what do i know lol

            JJ 3000



              Egghead
            • Thanked: 237
            • Experience: Familiar
            • OS: Linux variant
            Re: need help computer crashes
            « Reply #8 on: March 02, 2010, 10:47:38 PM »
            It very well might be something simple, like a video driver issue or something similar. But if this is a brand new computer that is still under warranty the best thing to do would be to return it. If you are having issues with a new computer then that may just be the tip of the iceberg. Who knows what kind of problems will arise later on.
            Save a Life!
            Adopt a homeless pet.
            http://www.petfinder.com/