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Author Topic: White Box appearing!  (Read 9696 times)

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lizziet

    Topic Starter


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    Re: White Box appearing!
    « Reply #30 on: February 04, 2010, 02:00:11 PM »
    Sorry, I don't even know what a script file is!
    This is what comes up when I use spy on it

    http://i751.photobucket.com/albums/xx157/lizzietheirishgal/SPYwhitebox.jpg

    Allan

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    • OS: Windows 10
    Re: White Box appearing!
    « Reply #31 on: February 04, 2010, 02:01:17 PM »
    Go back into msconfig. Do you see supportsoft sprtcmd or supportsoft? If so, uncheck them.

    lizziet

      Topic Starter


      Rookie

      Re: White Box appearing!
      « Reply #32 on: February 04, 2010, 02:45:41 PM »
      Yep that worked! Thanks Allan!

      Allan

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      Re: White Box appearing!
      « Reply #33 on: February 04, 2010, 03:20:41 PM »
      OK. Did those items appear in Startup Control Panel? If so, re-enable them in msconfig and delete them from Startup Control Panel. That's the preferred method of doing things (msconfig should really only be used for diagnostic and troubleshooting purposes). Otherwise, just leave it as is - won't really hurt anything.