Why is Computer Hope's support service free?
While working as a technician, I encountered many callers, and even other technicians who needed a resource to find answers to computer questions. We've created Computer Hope as a place for everyone to find computer answers and made it free because we felt it would be the best way to create an online community of computer enthusiasts.
How does Computer Hope remain free?
Computer Hope remains a free service by offering a limited amount of advertising throughout its site. These ads help support staff, server, and bandwidth costs associated with running the site.
No, really, what's the catch?
There are no hidden tricks or gotchas. You are never asked for payment, you do not need to register, if you send us an e-mail, it's not sold or used for spam. We never require anything more than the necessary information required to answer your question. If you also enjoy helping people and learning more about computers, you are also welcome to join us and help others who need help.