How to fix problems in Windows after installing new software
If you experience problems with your Windows operating system after installing new software, the following suggestions may help you fix it.
Reinstall or uninstall the program
If you are encountering problems with your computer or other programs after installing new software on your computer, uninstall the program and see if the issues persist.
If, after installing a program, you're unable to boot to Windows, try booting to Safe Mode.
After the program is uninstalled, try installing the program again.
Check for software program updates or new versions
If you're installing software or drivers for hardware, such as a printer, get the latest software and drivers from the manufacturer website. Do not install the software and drivers on a CD or diskette that came with the hardware, as they are often outdated. See our drivers page for links to different types of hardware drivers.