Windows is not saving my Internet password and the box to save is grayed out

Updated: 01/24/2018 by Computer Hope

File and print sharing for Microsoft Networks is not installed.

  1. Click Start, Settings, Control Panel, and then double-click on Network.
  2. Click Add and then click Service.
  3. Select Microsoft, select File and Printer Sharing for Microsoft Networks, and then click Ok.
  4. Reboot the computer and issue should be resolved.

If you perform the above steps, but you are still prompted for a password, it could be that another user account set up the Internet. If so, try logging in as that user, and repeating the steps above.

Additional information