Windows is not saving my Internet password and the box to save is grayed out
File and print sharing for Microsoft Networks is not installed.
- Click Start, Settings, Control Panel, and then double-click on Network.
- Click Add and then click Service.
- Select Microsoft, select File and Printer Sharing for Microsoft Networks, and then click Ok.
- Reboot the computer and issue should be resolved.
If you perform the above steps, but you are still prompted for a password, it could be that another user account set up the Internet. If so, try logging in as that user, and repeating the steps above.