Keyboard error at boot

Updated: 05/05/2017 by Computer Hope

Keyboard is not connected properly

Verify that the keyboard is connected properly to the computer by turning off your computer and then disconnecting and reconnecting the keyboard to the computer.

Stuck key

Ensure that there are no stuck keys on the keyboard. If all keys appear to be okay and you have a standard desktop keyboard, turn it over and gently tap the back to dislodge any dirt or hair that may be stuck.

Bad keyboard

Try another keyboard on the computer to verify that the keyboard has not gone bad.

Bad PS/2 or AT port

Pictures of computer green and purple PS/2 ports.If all of the above solutions are not able to resolve your issue, it is likely the port (PS/2 or AT) on the back of the computer may be bad and the motherboard or I/O board may need to be replaced.

Additional information

  • See our keyboard definition for further information and related links on this term.