What is Whagent?

Updated: 11/13/2018 by Computer Hope

whagentAs of June 2001, Whagent has been installed on over seven million computers. Whagent is a product of the WebHancer company used to collect information about a user while he or she is browsing the Internet. This program is loaded as a TSR and is installed as an additional install when installing various Internet utility programs such as the examples below.

  • Audio Galaxy
  • iMesh
  • Wildcat web optimizer
  • BeFaster Internet Speed Up Toolkit

Note: This program currently appears to be installed only on PC-compatible computers running Microsoft Windows.

We recommend that you uninstall this utility, because it is an invasion of your privacy.

To completely uninstall this utility, follow the instructions below:

  1. Click Start, Settings, Control Panel, and double-click on Add/Remove programs.
  2. If present in Add/Remove programs, remove the program. If this program is not present in Add/Remove programs but is listed in the Task Manager, highlight the program and click the End Task button. Then, manually delete the program by following the steps below:
  3. Empty your C:\temp and C:\Windows\Temp directory if they exist.
  4. Reboot the computer (this step is required to successfully complete the next two steps).
  5. Ensure that Whagent is not present in the background by pressing Ctrl+Alt+Del again on the keyboard. If present, End Task the item before doing the next two steps, otherwise click Cancel and continue with the next two steps.
  6. Delete the directory C:\Program Files\webHancer\ if present.
  7. Ensure the below files are no longer present on the computer.
  • webhdll.dll
  • whagent.inf
  • whInstaller.exe
  • whInstaller.ini

Additional information