How do I find what computer modem I have?
If you're not sure what make and model of modem is installed in your computer, use the following steps to find out.
Microsoft Windows users
Microsoft Windows users can determine the modem that is currently installed in their computer by following the steps below.
- Click the Start and then click the Programs folder.
- Next, click the Accessories and then the System Information folder.
- In the System Information window, click the + symbol next to Components.
- Click Modem and in the right side of the window you should be able to locate complete information about the modem.
If nothing is listed, you don't have a modem in the computer.
Other methods of determining the modem type
- One of the best methods of determining the modem in a computer is to physically inspect the modem. On the modem you should see the manufacturer, model number, and speed by opening the computer and physically looking at the modem.
- If you cannot locate a manufacturer or model number of the modem, but can locate an FCC identification number, it is recommended that you perform an FCC search using that number. For additional information about FCC numbers, see our FCC definition page.
Product listing or specifications
If you are trying to list all the specific information about your computer modem, specifying the manufacturer, type, model, and speed of the modem is sufficient. Below is an example of how this may look.
PCI 3COM 96 k modem
Drivers or installation
Replacement or repair
If you are trying to determine the modem because it needs replaced or repaired, it is recommended that the modem be replaced with another modem.
- How to find what hardware is installed in the computer.
- See our Modem definition for further information and related links.
- Computer modem help and support.