Where do I send my computer for repair?
Computer Hope does not have any repair shops. If your computer or computer component needs to be replaced or repaired, refer to the below section that applies to your situation.
Computer is still under warranty
If your computer is still covered under warranty, we recommend you contact the manufacturer of the computer for information on where to take it for repair. Often the warranty covers the parts and labor for the repair if done through an authorized repair center.
Computer component is under warranty but the computer is not
If a component in the computer is under warranty, contact the place of purchase or manufacturer for steps on getting it exchanged or repaired.
How do I know if a component is under warranty?
When purchasing a hardware device, like any other product, it has a warranty for so many days, months, or years. If you have purchased the computer component that is currently failing, the documentation or receipt should indicate how long the warranty is. If you no longer have the documentation or are unsure about the warranty, contact the computer component manufacturer or the place of purchase.
If the hardware component came pre-installed in your computer, it has the same warranty as the computer.
Computer and computer component is out of warranty or has no warranty
If the computer and computer components are no longer in any warranty, you can take your computer to any local computer repair center. If you believe a component in your computer is bad, consider replacing that component with a new component instead of getting it repaired. Many of the components in a computer are not repairable and it is usually cheaper to replace the component.
At this time, Computer Hope does not have a listing of computer repair centers throughout the world. Therefore, we recommend you perform a search for local computer stores and repair centers. If you have a laptop, server, mobile device, or specialized computer, you may want to ensure that the device is serviced by an experienced repair center.
How much should repair cost?
The severity of your issue, the type of computer or laptop, and the technician's specific rates determine the overall cost of the repair. Most repair shops charge you for parts and labor, and may have a minimum charge for their time.