How to restore a Chrome OS computer back to factory settings

Updated: 11/16/2019 by Computer Hope
Google Chromebook logo.

Sometimes, users no longer need their Chrome OS device, or would like to upgrade to a computer with an operating system that can utilize full software programs. If you're looking to sell your Chromebook or Chromebox, give it to someone else, or need to fix substantial errors, a factory reset is quite helpful.

How to restore factory settings

  1. Turn on your Chromebook and log into your Google Account.
  2. In the lower-right corner of the screen, click on your portrait and then the settings icon.

Settings icon on a Google Chromebook.

  1. In the settings menu, scroll to the bottom and click the Advanced button in Chrome. button.
  2. In the expanded settings menu, scroll to the bottom again, locate the Reset section, and select Powerwash.

Powerwash location of the Chromebook settings menu.

  1. Click the Restart icon on a Chromebook. button on the prompt that appears.
  2. When your Chromebook restarts, select Powerwash and then Continue.