How to fix Session Has Expired error on the Internet

Updated: 01/24/2018 by Computer Hope

When browsing a website that is database driven, requires a login, or is secured, you may see a "Session Expired" or "Session Has Expired" error. The causes of these error messages are detailed in the following sections.

  • Inactivity - If you have not been doing anything on the page for a set length of time (often 10-30min), the server will time out your session. Inactivity timers were created for security reasons and to help increase the overall speed of the web page. In other words, if you were browsing the page and get up and leave, go to lunch, or start browsing other pages, when you come back you'll need to log in again and create a new session.
  • Date or time not correct - Make sure the date and time are properly set on your computer.
  • Cookies - If you are browsing anonymously or your browser does not have cookies enabled, it causes many sessions to fail. Make sure that your Internet cookies are enabled.
  • Firewall or proxy - If you're connecting to the Internet behind a firewall or through a proxy, these options might restrict or prohibit the session from being established.
  • Other site related issue - If this issue is only occurring on a certain site and you're not encountering any of the above-related problems, there may be a problem with the website. Contact the company or Webmaster to verify the problem is not on their end.

Can I increase the length of time a session expires?

A web page session duration is measured on the server, not on your computer. Therefore, you cannot modify the remaining time of a web session.

Additional information