Windows Media Player cannot rip one or more tracks from the CD

Updated: 12/09/2018 by Computer Hope

The Windows Media Player logo.While attempting to rip a CD audio track as an MP3 file on your computer, you may receive the error, "Windows Media Player cannot rip one or more tracks from the CD." This issue often arises for one or more of the following reasons. To proceed, follow the instructions in each section.

Note: The steps on this page are for Windows Media Player version 10 or higher. If you don't know your version, we have a page that can help you.

Check CD for scratches or smudges

Scratches and smudges may cause Windows Media Player to have trouble reading the CD, which can result in issues ripping certain songs or an entire album. Carefully clean the CD and try ripping the audio tracks again.

Ripping to MP3 at too low of quality

Switching from WMA format to MP3 when ripping songs, but not increasing the quality, can cause this error. Visit our page on how to change rip quality in Windows Media Player to ensure you're ripping at a minimum of 256 Kbps bitrate.

Ripping to a valid folder

In the Rip Music menu, make sure the Rip music to this location option is set to a valid folder. If it is not, Windows Media Player will not be able to rip audio tracks.

How to open the Rip Music menu in Windows Media Player

  1. Open the Windows Media Player.

Tip: To quickly open Windows Media Player, press the Windows key, type WMP, and then press Enter.

  1. Press the Alt key to show the file menu.
  2. Select Tools from the drop-down menu that appears.

The tools selector in Windows Media Player

  1. In the Tools menu, click Options...

The options selector in Windows Media Player

  1. In the Options window, click the Rip Music tab (A).
  2. Ensure that the location to which songs will be ripped is correct (B).
  3. If the location is wrong, click the Change... button (C) and find the correct path.

Note: The correct path is the Music folder. It is located in C:\Users\your windows user name\Music, similar to the example below.

  1. If you had to make any changes, click Apply (D), and then OK (E).

The menu that allows users to change the location to which their songs will be ripped in Windows Media Player.

Music library may be corrupted

By default, the Windows Media Player is set to rip songs to the Music folder in your library. If that folder becomes corrupted, Windows Media Player won't be able to add songs to it. To fix this issue, you can delete and restore the Music folder by following the steps below.

Warning: The following steps delete all of the songs in your Music library.

  1. Open the Windows Media Player.

Tip: To quickly open Windows Media Player, press the Windows key, type WMP, and then press Enter.

  1. Press the Alt key to show the file menu.
  2. Select Tools from the drop-down menu that appears.

The tools selector in Windows Media Player

  1. Select Advanced.

The advanced selector in Windows Media Player.

  1. Select Restore media library...

The selector that allows users to restore their music library folder in Windows Media Player.

  1. Click the Yes button.

The confirmation screen in Windows Media Player.

Proper MP3 codec not installed on the computer

If you've tried all of the suggestions above and are still having issues, you may not have the correct codec, or it has been corrupted. You can find an MP3 codec on CNET.