After uploading an update to my web page, it looks the same

Updated: 05/21/2018 by Computer Hope

Save page

First, make sure the page you are uploading is saved on your computer or server. If the page has not been saved, you are uploading the page without any changes. Not saving the page may seem obvious, but it is not an uncommon cause of this problem.

Refresh page

Internet browser refresh symbol.

If the page is saved, your Internet browser may be loading the page from its cache instead of from the web server. To reload the web page from the server, refresh the current page by pressing the F5 on the keyboard.

Tip

Doing a hard refresh (pressing Ctrl+F5 may also help make sure everything is not loading from a cached version on your computer.

Uploaded again

If you uploaded the file to a different directory or it was corrupted during the upload, the new version will not load. Try uploading the files again and make sure they are in the right directory.

Clear browser cache

If you continue to encounter issues, try to clear your browser's history. To learn how to do so, see our history definition for a list of links to pages with instructions.

Tip

Run the browser in incognito mode. When you first open an incognito window, a new temporary folder is created to hold your cache. Previously-cached browser data is not used in the incognito window. When you close the window, the temporary cache is deleted.

Wait

If you are uploading an update to a page or image, and are not seeing changes, wait a few minutes before assuming something has gone wrong. Some servers, such as a server on a CDN (content delivery network) must replicate the information across multiple servers, which takes time. If you're using a service such as CloudFlare, you may need to delete the cached version of the web page on their servers through the CloudFlare website.

Delete and re-upload the page

If the above recommendations do not work, try deleting the page on the server. Refresh your browser to get an error about the missing page, upload the page with new changes, and refresh the browser window again.

Other issues

If you continue to experience issues with seeing changes made to an uploaded page, you may require assistance from your network administrator or Internet service provider.