Customer service

Updated: 11/13/2018 by Computer Hope
customer service

Alternatively called customer care, customer support, or CS, customer service is a business department that handles general customer requests, comments, or complaints. The individual handling the customer is called the customer service representative, sometimes abbreviated as CSR.


To work for a company with no open positions in your areas of interest, consider starting as a customer service representative. Getting your foot in the door is the best way to get your desired position since you'll hear about open positions first and know the company's culture.

Business terms, Computer acronyms, CS, Feedback, HR, Service, Suggest, Support