Junk mail folder

Updated: 05/21/2018 by Computer Hope

Junk mail folder in ThunderbirdThe junk mail folder or spam folder is a place used to store unwanted incoming e-mail so that it stays out of a user's inbox. All major e-mail clients and webmail services include junk mail folders (usually referred to as spam folders). These filtering systems help users decrease the volume of unnecessary and advertisement-based e-mail prevalent in the 21st century.

How does it work

When you receive a message, your e-mail service looks at the time it was sent, the sender's e-mail address, and the content of the message. If any of these aspects look suspicious, the client filters the e-mail to the spam folder accordingly. E-mail services allow the user to decide what should or should not be sent to the junk mail folder by adjusting certain settings.

How to access the junk or spam mail folder

The destination of the junk mail folder varies slightly from service to service, but they're all in a similar area.

Google Gmail

On the left side of the screen, under the Categories section, click on The selector that opens more folder options in Gmail.. You'll then see an expanded menu with the label Spam.

The location in which a user may find the more selector in Gmail.

Yahoo! mail

As soon as you log into your Yahoo! e-mail account, you'll see the selector that allows access to the Spam folder on the left side of the screen.

The selector that allows users access to their spam folder.

Outlook.com mail

As soon as you log into your Outlook.com e-mail account, you'll see the selector that allows access to the Junk Email folder on the left side of the screen.

The selector that allows users access to their junk folder

Note: If you cannot see the list of your folder list, click The down arrow in Outlook.com e-mail. next to Folders to expand the menu.

E-mail, E-mail terms, Internet terms, Junk mail