RMA
Updated: 10/17/2017 by Computer Hope
Short for return materials authorization or return merchandise authorization, RMA is a form that allows customers to return products for an exchange or refund. RMA is similar to a tracking number in that it is used to identify and track the returned item. An RMA usually includes details like the reason for return and where to send a refund or exchange.
Note
Without an RMA, most companies don't accept product returns.
Where should I send the RMA?
Most companies require you to include the RMA with the product that you are returning. For example, if you are returning a computer the RMA should be included inside the same shipping box as the computer. If the item was sent back for a replacement or refund without the RMA, contact the company for steps on returning the item.