When users set up an account or profile online, they're often asked to chose a secret question. A secret question is a question/answer combination that only the person who creates it should know. They may be used as an added layer of security upon login, but are more commonly used in password retrieval.
Secret question examples
Examples of secret questions include:
- What is your mother's maiden name?
- What was your first pet?
- What was the model of your first car?
- In what city were you born?
- What was your father's middle name?
- What was your childhood nickname?
When selecting secret questions, try choosing those that aren't common knowledge or easily guessed.
If you're a celebrity, politician, or anyone who has information about themselves online, you may want to answer the secret question with an answer only you'd know. Using public information to answer secret questions can result in access to your accounts being stolen.
How to change secret questions
Online services and accounts that use secret questions may or may not allow you to change the secret questions. Log in to the account and access the account settings or security section. Look for an option to change related to password change or secret questions. If the option is available, you can try changing the secret questions or answers to existing secret questions.
Some accounts and companies do not allow you to change your secret questions online. You may need to call customer service for the account to change the secret questions, if allowed at all.