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Author Topic: A disk error occurred  (Read 4162 times)

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Grant

    Topic Starter


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    • Experience: Familiar
    • OS: Windows XP
    A disk error occurred
    « on: August 20, 2014, 12:35:59 PM »
    Hi all
    I hope someone can help me.
    To be to the point I have a laptop with windows Xp.
    I've had it for a while.
    All of a sudden, "A disk read error occurred Press Ctrl+Alt+Del to restart".
    It restarts but the same error comes up.
    How can I fix it (I have lost the disks for it, so if I need to reload software where can I download it).

    Please help
    Grant

    Allan

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    • Experience: Guru
    • OS: Windows 10
    Re: A disk error occurred
    « Reply #1 on: August 20, 2014, 12:42:00 PM »
    Click START - RUN and type: cmd
    Press ENTER
    When the command prompt comes up type: chkdsk /r
    Press Enter
    When asked if you want to run it at the next boot say YES
    If necessary, press ENTER
    Type: Exit
    Press ENTER

    Reboot and let checkdisk run to completion

    NOTE: when you type chkdsk /r make sure there is a space between chkdsk and the forward slash

    Grant

      Topic Starter


      Starter

      • Experience: Familiar
      • OS: Windows XP
      Re: A disk error occurred
      « Reply #2 on: August 20, 2014, 01:07:11 PM »
      The same error comes up as soon as I start up.

      Allan

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      Re: A disk error occurred
      « Reply #3 on: August 20, 2014, 01:08:45 PM »
      You could not possibly have run chkdsk /r in that period of time.

      Grant

        Topic Starter


        Starter

        • Experience: Familiar
        • OS: Windows XP
        Re: A disk error occurred
        « Reply #4 on: August 20, 2014, 01:17:56 PM »
        As I switch laptop on the error comes up!
        I might be having a blonde moment but it doesn't even startup and give me the option to go start -run.

        Allan

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        Re: A disk error occurred
        « Reply #5 on: August 20, 2014, 01:40:57 PM »
        I had no way of knowing you got the message at boot. When you ask for help on a support forum you need to provide as much information as possible in your initial post.

        First, if you have a cd or dvd in the optical drive, remove it and reboot. Do you still get the same error? If so, go to the website of your hard drive manufacturer, download their diagnostic utility, burn it to disc, boot to it and run the diagnostic.

        Grant

          Topic Starter


          Starter

          • Experience: Familiar
          • OS: Windows XP
          Re: A disk error occurred
          « Reply #6 on: August 20, 2014, 01:54:39 PM »
          Sorry I didn't give enough info.
          I will try your sugestion.
          Thnks for the help.