Hi there,
My mother cannot see her laptop screen as after windows logo it goes black (you can hear windows xp sound when it goes on) so pc works. The problem is that I am abroad and she don't have no-one who could help her, only me. Most of the tasks I done remotely using 'Teamviewer' as we know if the screen is black she cannot see the password, so I can't access it.
Is there any way how to activate remote control for teamviewer or any other way? also my dad has his own laptop so perhaps there is a way how to connect his laptop screen to my mothers pc ?
My mothers pc has windows xp and my dads pc - windows 8.1
I believe the drivers are faulty isn't ?