Phone call from Microsoft 2nd time?

[lectrocrew]

I received a phone call today (same type of call as a couple of months ago) from someone claiming that Microsoft has been receiving several error reports from my computer. He guided me to my event viewer log to show me the errors etc. 2853 of them as you can see in the attached screen shot. Then he guided me to:

 https://secure.logmeinrescue.com/Customer/Code.aspx

Then he asked me to enter a 6 digit code into the box and I refused, then hung the phone up.

This just smells fishy to me. Could this be legit or some scammer trying to gain access to my computer?

Funny thing is that I got this same type call (even from the same person I believe) a couple of months ago when I was running Windows 7. I have since upgraded to Win 10 with no problems.

And if this is legit, then how do I prevent all these errors being created and sent to Microsoft?

As always, thanks for any help.

Mike



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[lectrocrew]

Also my caller ID reports this call as being an individual (name is displayed)  in 443 area code. I have the full name and number if needed.

[BC_Programmer]

It is a scam. They know nothing about your system and they aren't Microsoft. The events are standard log messages written by many Windows components.  The scam involves installing malware onto your system (backdoor remote-access trojans, I presume) in order to  (presumably, again) get details like your bank information by looking through the data on your PC. Your phone number wouldn't be in the error reports!

[lectrocrew]

That's what I expected and I'm glad I didn't bite the bait. But I'm sure there are others that will. I've got this caller ID information so should I report it, and if so how / where?

Thanks BC!

[Salmon Trout]

This is a really well known scam. The callers use random dialling systems. The caller doesn't know you or your computer. There is no point in reporting it to anyone. The call centre is in India or the Philippines. Nobody will do anything.

[SuperDave]

Area code 443 is from the Maryland state but it most certainly is a scam.

[Salmon Trout]

The scammers often use caller ID spoofing so the victim sees an area code in their own country.