Hello. I'm new to Windows (former Mac user). I have an MSI GT72 DOMINATOR PRO-211 laptop (specs below) running Windows 10. When I tried to wake it from sleep yesterday, I got a black screen with no cursor. When I restarted, same result. After 2 minutes, the fans start running loudly.
(The "GPU" button lights up, which I never noticed before. I don't understand it well, but apparently it is for selecting discrete GPU or UMA GPU mode. Glows when discrete GPU mode is selected. Tried using the button. No good.)
I researched and tried the following solutions, with no positive results:
1) Removing all devices and restarting (Failed)
-No beeps or sounds. Just black
2) Connecting to an external monitor [TV] (Failed)
3) Booting in Safe Mode (Failed):
-Holding Shift when turning off
-(or) Esc + Power to restart
-(or) Shift + Power
-(or) Windows Key + Power
-(or) F2 + Power
-(or) F8 + Power (apparently won't work with SSD(?))
-(or) Shift + F8 + Power
4) Power Cycling (Failed)
The battery in my laptop cannot be removed. I did, however, disconnect it from the power plug, and pressed the pinhole "Battery Reset" button underneath.
5) Blind Login (Failed)
I do not have a password set, so I tried the following in case the login screen was simply hidden.
-Ctrl and Enter
-Space and Enter
-Alt and Enter
6) Boot from USB (Failed)
I downloaded Windows 10 Disc Image to put on a USB stick. However, my only other computer is a Mac (10.6.
. The OS is older, so this version of Boot Camp Assistant doesn't give me an option to create a bootable USB.
I'm out of options and know-how (and patience). Please let me know what else I can do. Thanks!
Intel Core i7-4710HQ (2.5GHz, 6MB Cache)
16GB DDR3L 1600 MHz
1TB 7200RPM Hard Drive, 128GB M.2 Solid-State Drive
17.3-inch
NVIDIA Geforce GTX980M with 8GB GDDR5 VRAM
