Hi Raptor, thank you for your reply. Raptor, my PC is actually an ancient Micro-Star International (MS-7181), but when it was obtained (and up until recently) it had an internal Compaq Data Fax Modem in it.
Raptor, by "Product Number" do you mean for the XP3 Home Installation Disk? If so, it is as follows:
Please don't post your XP CD Key here.
Have done a lot of HD reformats/OS reinstallations and XP3 Home always recognized the Compaq Data Fax Modem without any problem.
Due to a series of incidents that won't be gone into here, the Compaq Data Fax Modem was replaced (alas!) at the Tech shop with an internal "Soft Data Fax Modem with SmartCP" which is manufactured by CXT/Conexant/Hewlett Packard (I think it is a V90; it's Driver Version is 220.127.116.11 ), and XP3 Home cannot, when doing an OS reinstallation, "find" this Modem.
XP3 Home always, when doing an OS reinstallation, automatically "found" the Compaq Data Fax Modem when it was in the PC. Why would this be so? The PC is not a Compaq.
Have tried to solve this stuff by spending days crawling around the Web "researching" it but have gotten nowhere: I installed another XP3 Home "deck" alongside the existing/functioning one to try experimenting on the new deck at getting XP3 to recognize the "Soft Data Fax Modem with SmartCP" (well, thats what its called!!!) but couldn't do it. Also looked for Driver(s) for the Modem but bombed out badly there too: those Driver websites remind me of used-car dealer yards!!! Who of them can be trusted? Only a couple had the 18.104.22.168 Driver anyway, but there are disclaimers all over those websites about the reliability of the Drivers.
Also Raptor, even if a trustworthy Driver/Drivers could be downloaded, how can it/they be installed when nowhere on the 2nd deck can be found anywhere, in any "System" program, any sign of the Modem? On the XP3 deck that is working, it's easy to find the "Soft Data Fax Modem" in Device Manager ("Modem") and also the Driver for it.
But on the 2nd XP3 deck there is nothing in Device Manager for "Modem" (or anywhere else).
Raptor, am no Tech (as will be obvious) but this stuff is driving me Ape!!!
Am going to go and look for "SIW" and Everest after posting this (am on dial-up so it will take a while - probably all day and night!!!) so thank you again for your reply: this stuff is pretty mind-blowingly complicated for a Newbie and it is great to have a place like ComputerHope Forum where you can go to "talk" to Techs about computer problems, and not get whacked for two-hundred bucks for an answer!!! (The local Tech shop is like Count Dracula, and have got to learn how to escape from their clutches!!!).