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Author Topic: Cant Get AntiVirus to Scan  (Read 7917 times)

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SuperDave

  • Malware Removal Specialist
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  • Experience: Expert
  • OS: Windows 10
Re: Cant Get AntiVirus to Scan
« Reply #15 on: November 27, 2014, 07:57:35 PM »
Quote
If not, who do you like for antivirus...?
I use MSE on all my computers so I guess you could say I like it.
Let's clean up.


This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create Registry backup
  • Purge System Restore Points
  • Re-set system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
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Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
********************************************
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Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!
Windows 8 and Windows 10 dual boot with two SSD's

BuyDell

    Topic Starter


    Intermediate

    • Experience: Experienced
    • OS: Windows 7
    Re: Cant Get AntiVirus to Scan
    « Reply #16 on: November 28, 2014, 10:51:52 AM »
    As always, you have been a great help. THANK YOU !

    SuperDave

    • Malware Removal Specialist
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    Re: Cant Get AntiVirus to Scan
    « Reply #17 on: November 28, 2014, 04:30:50 PM »
    You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.
    Windows 8 and Windows 10 dual boot with two SSD's