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Author Topic: Internet filter  (Read 2347 times)

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Jeffrey

    Topic Starter


    Beginner

    Thanked: 1
    Internet filter
    « on: September 12, 2016, 10:08:13 AM »
     I have an (old) Speed Touch ADSL filter.

    I have just bought and installed a new BT8600 cordless phone.

    I am having a problem on some calls - the person at the other end either cannot hear me (and just shouts -'I cannot hear you' ) or tells me that my voice keeps cutting out. On other calls there is no problem. And I can hear them on  all calls.

    When I phoned BT Help they said that this phone, being new, might not be compatible with my existing filter.

    Is this so? If it is, what filter should I buy?

    Salmon Trout

    • Guest
    Re: Internet filter
    « Reply #1 on: September 12, 2016, 02:22:26 PM »
    They sell them in BT shops. Ask in one of those.

    Jeffrey

      Topic Starter


      Beginner

      Thanked: 1
      Re: Internet filter
      « Reply #2 on: September 13, 2016, 05:20:37 AM »
      Thanks - but I am having difficulty in finding out locations of BT shops! Do you have a link? Are you sure they still exist?