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Author Topic: Ethernet Connection Problem  (Read 7633 times)

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Sourceknight

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    Ethernet Connection Problem
    « on: November 05, 2016, 08:51:42 PM »
    So I'm having a problem that is only affecting my computer and no other computer in my network, I cannot exactly pinpoint when this problem started it has been going on for about 2 months now, and it was somewhere in between the time when i did a fresh install of windows 10 and installed sql server (but I have removed everything to do with SQL a few days ago).

    In the event log i always get this exact same warning:

    Log Name: System
    Source: e1iexpress
    Date: 11/5/2016 6:24:23 AM
    Event ID: 27
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Description:
    Intel(R) Ethernet Connection I217-V
    Network link is disconnected.

    This usually happens 1-2 times a day, around the same times or close to the same time each day as you can see here:

    Log Name: System
    Source: e1iexpress
    Date: 11/5/2016 8:23:34 PM
    Event ID: 27
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Description:
    Intel(R) Ethernet Connection I217-V
    Network link is disconnected.

    I tried a fix that seems to be all around which is changing the lease time to a day but this did not help.

    Modem: ARRIS DG1670A
    PC Specs: i7-4790k, GTX 970, 16gb ram, Windows 10 Pro
    « Last Edit: November 05, 2016, 09:25:30 PM by Sourceknight »

    Geek-9pm


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    Re: Ethernet Connection Problem
    « Reply #1 on: November 05, 2016, 09:56:50 PM »
    Here is a quick answer.
    Look at this:
    http://www.tomshardware.com/forum/id-2748796/realtek-ethernet-lan-card-stopped-working-upgrade-windows.html
    Which has multiple answers. Look at this one:
    http://www.tomshardware.com/forum/id-2748796/realtek-ethernet-lan-card-stopped-working-upgrade-windows.html#r16476344

    The idea is that Windows 10 did the wrong driver. So you uninstall, let it find the right driver and restart. Read above link for details.

    If that is not it, please come back here.  :)


    Sourceknight

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      Re: Ethernet Connection Problem
      « Reply #2 on: November 05, 2016, 10:07:44 PM »
      Here is a quick answer.
      Look at this:
      http://www.tomshardware.com/forum/id-2748796/realtek-ethernet-lan-card-stopped-working-upgrade-windows.html
      Which has multiple answers. Look at this one:
      http://www.tomshardware.com/forum/id-2748796/realtek-ethernet-lan-card-stopped-working-upgrade-windows.html#r16476344

      The idea is that Windows 10 did the wrong driver. So you uninstall, let it find the right driver and restart. Read above link for details.

      If that is not it, please come back here.  :)

      Alright since this problem only occurs once or twice a day after doing this ill have to come back tomorrow around the time it usually happens, if it happens again lol. Thanks for the suggestion.

      Geek-9pm


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      Re: Ethernet Connection Problem
      « Reply #3 on: November 05, 2016, 10:22:32 PM »
      I might mention, the link I gave was about the  Realtek driver  problem.But the Intel thing you have also has  some e kind of problem.
      Here:
      http://www.tomshardware.com/answers/id-1956326/intermittent-connection-loss-intel-i217-lan.html
      However, the links I gave earlier sound more like your problem,even tho you don't has a Realtek NIC.
      Here is MS  to say what  sounds like Windows 10 has driver blindness.
      http://answers.microsoft.com/en-us/windows/forum/windows_10-networking/windows-10-loads-the-wrong-driver-for-my-intel/b1027916-b946-4255-aed9-17708722d18b

      Sourceknight

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        Re: Ethernet Connection Problem
        « Reply #4 on: November 05, 2016, 10:33:12 PM »
        I might mention, the link I gave was about the  Realtek driver  problem.But the Intel thing you have also has  some e kind of problem.
        Here:
        http://www.tomshardware.com/answers/id-1956326/intermittent-connection-loss-intel-i217-lan.html
        However, the links I gave earlier sound more like your problem,even tho you don't has a Realtek NIC.
        Here is MS  to say what  sounds like Windows 10 has driver blindness.
        http://answers.microsoft.com/en-us/windows/forum/windows_10-networking/windows-10-loads-the-wrong-driver-for-my-intel/b1027916-b946-4255-aed9-17708722d18b


        Hopefully is something to do with the driver, i changed it so we will see tomorrow. But my problem happens no matter what I am doing i could be watching videos, playing a game, or even idle it does not matter it will disconnect for about 5 seconds and come back, what sucks is when I'm playing an mmo it will straight up boot me out and since it alternates in times when it does it I cannot pick to play at a time when it will not do it lol.

        I attached a more detailed event viewer log of the error.

        [attachment deleted by admin to conserve space]

        Geek-9pm


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        Re: Ethernet Connection Problem
        « Reply #5 on: November 05, 2016, 11:46:02 PM »
        Here are some additional thoughts I have. (this is from dictation, so some of the grammar may be strange.)
        another approach is to use a different Ethernet card. I don't mean to tell you you have to dig into your computer and pull out the Ethernet card. In fact, on your computer the Ethernet card is actually built into the motherboard unless I'm mistaken. instead, go to a local store such as Walmart or Best Buy and see if you can find a cheap USB to Ethernet adapter.somebody's now have come way down in price and they are just as good as the higher-priced models. They are generic Ethernet to USB connectors and you can plug it into any unused USB port and Windows should recognize it as a type of Ethernet adapter and will give you the option of setting up your network to work off of that adapter instead of the built-in network card. I've seen these Apter ties to Walmart for less than $15.
        This is not the same thing as a Wi-Fi adapter. It is a true blue Ethernet adapter that works on a USB port. nice little gadget have in your toolbox for testing out any computer that shows the same problems in the future.
        Yes, I know some members will chide me for not dealing directly with the driver problem. However, I think spending 10 or $15 on a solution is better than spending on days trying to figure out why you have the wrong driver. I'm very sure that Windows will recognize the USB Ethernet adapter. otherwise Walmart would be getting a lot of returns and they would tell the manufacturer and that wouldn't go around very long. To put it another way, I believe in being pragmatic. Just find a solution and move on.
        But if you find that replacing the driver and letting it reinstall solve the problem, so be it. Is it works, don't try to fix it.