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Computer Hope forum e-mail issues and down time
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Try here: http://forums.techarena.in/showthread.php?t=519087 (toward the end), and here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsmedia.drm&tid=3d88f9e1-f4db-4ead-b426-a948d53cf560&cat=&lang=en&cr=US&sloc=&p=1