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Author Topic: XP Home Install Not!!  (Read 7355 times)

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pantherman

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    XP Home Install Not!!
    « on: July 18, 2009, 07:17:29 AM »
    Hi,
    I am trying to install WIN XP Home on my computer. Without success.
    The disk was purchased from a well known auction site within the UK (Where I live). I was assured it was genuine and came with the pc the seller had. It was wrapped sealed and has the holograms, so I don't think that is the problem.

    The computer is:
    Packard Bell I Media 3054
    Serial No. 037535620383
    Model Type: REF: ALT - COL 2
                               PID: 03753586

    HDD 80Gb
    INTEL Celeron D32S
    BIOS: Award Software International INC
    512 RAM

    The disk I am trying to install from is:
    Microsoft Windows XP Home Edition, Version 2002, Includes Service pack 1a.

    I have installed XP Pro before on another computer without problems and went through the same procedure. Let the CD format the HDD. Then, when it starts installing files the problems started. There were a lot of files (Listed below) that it could not install. I tried six or more times hitting "Enter" for them, but only about three (not on the list) installed. So I was left with no option but to hit ESC and omit the files.
    On completion and restarting I got:
    "File rtfs.sys caused an unexpected error (32768) at line 502S in d.\xpsp1\base\boot\sdetup\setupc"

    I tried "Repair" but it would not run. (How do you get it to do that? it would only let me type one letter  and I tried "C" for the HDD and "D" for CD, but no joy.)

    I went through the reinstall three times with the same result. I am going wrong somewhere, or do I need to contact the seller for a refund please?

    Files missin:
    "Setup cannot copy the file"
    atmfd.dll
    driver.cab
    dx8vb.dll
    gm.dls
    mswdat10.dll
    oembios.bin
    setupdll.dll
    p3.sys
    ks.sys
    par1ort.sys
    ndisuio.sys
    processr.sys
    mshtm1.dll
    amdk6.sys
    amdk7.sys
    crusoe.sys
    msjet-40.dll
    msxm13.dll
    nic1394.sys
    ntfs.sys
    pid.dll
    sonycom.sys
    sp1.cab
    tanmp.sys
    wzcsvc.dll
    msh263.dll
    usbintel.sys
    nturn1pa.exe
    moul1ass.sys

    Thanks for any advice.

    Broni


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    Re: XP Home Install Not!!
    « Reply #1 on: July 18, 2009, 02:42:11 PM »
    When you bought the computer, it didn't have any OS on it?

    Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
    Make sure, you select tool, which is appropriate for the brand of your hard drive.
    Depending on the program, it'll create bootable floppy, or bootable CD.
    If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

    NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

    GlitchPC

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    Re: XP Home Install Not!!
    « Reply #2 on: July 18, 2009, 04:08:30 PM »
    One other thing that needs to be clarified...

    Did you just buy the software, or the PC and the software together?

    If you just bought the software...and not the PC, you'll have to remember that the software is proprietary for that computer only....and cannot be redistributed as "stand alone" software.  Software packaged with another computer is solely for that computer and is OEM software.

    If this auction house sold you this software without any hardware...then they may be breaking the law.  At least, from what I understand about the law in the US...not the UK.

    If you want to install Windows XP on your own computer...you may want to purchase a legal retail version of the software for installing on your own PC.

    For hard drive diagnostics...Maxtor's PowerMax software should be able to be used on most brands of hard drives.  Another would be Hitachi's Drive Fitness Test.

    pantherman

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      Re: XP Home Install Not!!
      « Reply #3 on: July 19, 2009, 05:51:50 AM »
      Thanks for the info. I am working though it and will report back.
      I purchased the computer as a spare in case of problems with my main one. It came from a boot fair (Yeah I know, "bad idea"). On start up I found it had basic WIN XP Pro. Tried to install service pack 1a and it came up with illegal system so can't install notice. I thought the easy option was to purchase a legal disk (Genuine ones, not copies, are legal over here to resell.) and install it. Computer shop disk about £90, auction price, £30, and being terminally skint I went for the auction one. Still I have learnt something. I did not realise that the OS Disk was machine specific. (Expensive lesson!)  :(
      As said, I will report back after working through the info. Thanks for the advice.

      pantherman

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        Re: XP Home Install Not!!
        « Reply #4 on: July 19, 2009, 07:17:45 AM »
        Dimness must be upon me. Honest I have not touched the Southern Comfort! But I am getting no where!
        I tried downloading the 1st diagnostic tool, but it says "Does not support ATA" which, according to PC Wizard, mine is. (Seagate).
        Powermax does not give an option (That I can see) of creating a CD, and the computer with problems does not have a F/D drive. I am going to download it on another computer and see if I can transfer it from F/D to CD?
        Anything else I can try please?
        I have looked carefully at the WIN Home CD packaging, but there is nothing on it to say it is for use with one brand of computer. Though it does have "OEM Product" on it which from what you have posted I guess is the problem.

        GlitchPC

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        Re: XP Home Install Not!!
        « Reply #5 on: July 19, 2009, 07:28:48 AM »
        See if this software will work for you:  MaxBlast 5

        pantherman

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          Re: XP Home Install Not!!
          « Reply #6 on: July 19, 2009, 09:10:28 AM »
          Thanks. I tried the link but on XP just got:

          Error 404--Not Found
          From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
          10.4.5 404 Not Found

          The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.

          If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.

          patio

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          Re: XP Home Install Not!!
          « Reply #7 on: July 19, 2009, 09:11:48 AM »
          " Anyone who goes to a psychiatrist should have his head examined. "

          GlitchPC

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          Re: XP Home Install Not!!
          « Reply #8 on: July 19, 2009, 09:13:02 AM »

          patio

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          Re: XP Home Install Not!!
          « Reply #9 on: July 19, 2009, 09:38:29 AM »
          Howdy Glitch ! !
          " Anyone who goes to a psychiatrist should have his head examined. "

          GlitchPC

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          Re: XP Home Install Not!!
          « Reply #10 on: July 19, 2009, 09:58:16 AM »
          Hey, bud!

          pantherman

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            Re: XP Home Install Not!!
            « Reply #11 on: July 20, 2009, 04:21:24 AM »
            Thanks again for the replies. I have downloaded Patio's link and created a bootable media disk. But I am a bit confused about this. (Easy to confuse me. Just put me in a round tower and say, "Stand in the corner"!) The XP Home disk boots the system and starts to install, but will not install the files listed above. How do I use Maxtor to get it to install these files please?  :||x

            patio

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            Re: XP Home Install Not!!
            « Reply #12 on: July 20, 2009, 09:35:58 AM »
            Quote
            (Easy to confuse me. Just put me in a round tower and say, "Stand in the corner"!)
            ;D ;D

            The Maxtor app does not install anything...
            It tests the Hard Drive for any problems/errors....

            Just boot to it the same as starting up with the Windows CD in...
            " Anyone who goes to a psychiatrist should have his head examined. "

            pantherman

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              Re: XP Home Install Not!!
              « Reply #13 on: July 20, 2009, 10:47:59 AM »
              Hi Patio,
              I tried booting with the CD but all I got was:
              "Boot from CD"
              "Starting Maxtor Loader"

              Then nothing for over 10min.
              Tried another couple of times.

              When making the disk I saw you can put in Start up parameters? I would have no idea what to do there so took the top option where that question was not involved . Should I have taken the lower option and put something in that when making the disk?

              (And I thought installing XP Home was going to be as straight forward as WIN 3.1, WIN 95, WIN 98, WIN XP Pro!)