Reference number: CH000467
Windows XP installation hangs on "Preparing Installation" screen.
Issue:Windows XP installation hangs on "Preparing Installation" screen.
Cause:This issue occurs when attempting to install Windows XP on a computer running Windows 95. Microsoft Windows 95 has limited support for the amount of pages that can be opened in a Wizard.
Solutions:
Cancel the setup for Windows XP and install any version of Microsoft Internet Explorer on the computer. Once completed, run the installation of Windows XP again.
You can download the latest Microsoft Internet Explorer from http://www.microsoft.com/ie
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