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Some of the services that Computer Hope is able to offer include free technical support, computer product information, free online forum, computer product buying tips, third-party computer company information, computer dictionary, weekly computer newsletter, daily computer news, and much more. Each of these services help make Computer Hope the number one free computer services on the Internet.
Our Vision Founded on November 1998, Computer Hope re-invented the term "technical support" by offering free technical support to everyone no matter the type of computer, hardware, software, or operating system. Computer Hope will continue to offer free support to all users through the Internet with the intention of becoming the largest free support center on-line, something that most companies cannot offer to everyone, unfortunately. However, with the power of Computer Hope, we plan on enabling other companies and web sites to link into our database and allow their users to get free support without any of the hassle of implementing thousands of pages of information, continuing to update the content of its pages each day, and ensuring that every link works throughout its database. Why would a company do such a large task? Being in the computer industry we have noticed hundreds, if not thousands, of individuals with computers being told a certain item was not possible, that they needed a hardware upgrade, hardware needed to be replaced when it really did not, or simply a "I don't know", from technicians throughout the world. While it is not the technician's fault, its the lack of helpful, accessible, and useful information in the computer industry. "Without the knowledge you must learn, and in order to learn you must have the information." - Computer Hope. We became fed up with companies not supplying us with appropriate information or wanting to charge us and discovered we were not the only ones. Therefore, we created what was first our own database to allow us to know the answers to questions others may not. Instead of being conceited like many other companies, we decided we would be unique and allow this information to be freely viewed by people throughout the Internet. We hope that you will be able to utilize our database and our web page and that you continue to visit our web page in the future as every day it will only improve for the better. -Computer Hope Website Goals With the increasing popularity of Computer Hope, we have noticed a decrease in the amount of e-mails and questions we get answered each day. Therefore, this year we continue to improve our overall customer service for Computer Hope. With this goal in mind, we plan on doing the below this year.
We appreciate everyone's patience while we continue to make Computer Hope the best free service on the Internet. History August 2009 - Computer Hope mentioned in Reader's Digest Fix Computers, Cars and Appliances for Free article. August 2009 - Computer Hope mentioned on the Today Show. March 2009 - Computer Hope mentioned on the BBC Webscape show. November 2008 - Computer Hope releases the Process / HijackThis tool. March 2008 - Computer Hope releases its free System Information script tool and Is it up tool. September 2007 - Posted our 1,000th question and answer document. March 2007 - Completed conversion to the new Computer Hope forums. The new forums offer many new features, fix all of the issues we were encountering, and increase the overall performance and future capabilities. The new forums can be found here. December 2006 - Posted our 900th question and answer document and completed the complete the first major overhaul of the Computer Hope site. August 2004 - Computer Hope surpasses one billion hits. May 2004 - Computer Hope publishes its word converter program, the Computer Hope forum exceed 1,000 users, and Computer Hope posts its revised online help section and chat room. March 2004 - Computer Hope receives over four million unique visitors and over twenty seven million hits. March 2004 - Implemented the Computer Hope online chat room and the Computer Hope online forums to help broaden Computer Hope's online community and means to help users with their computer related questions. January 2003 - Computer Hope develops numerous new scripts to help with automating many of its processes, creates a new search engine, updates the content on hundreds of pages, and completes the majority of its new dictionary. April 2002 - Computer Hope begins the process of completely redoing its dictionary, refreshing each of the thousands of definitions with more information and links to related information and definitions. January 2002 - Computer Hope receives over two million unique visitors and over eighteen million hits. March 2001 - Computer Hope receives over one million unique visitors and eight and a half million hits. March 2001 - Computer Hope is featured in PC World Sixth Annual Best Free Stuff on the Web (Page 126). February 2001 - Computer Hope publishes its first weekly newsletter. February 16, 1999 - Develop custom search engine. December 1, 1998 - Computer Hope reaches over One Million hits in its first month. November 2, 1998 - Computer Hope is released to the public. Information about Computer Hope's name change can be found on document CH000004. Website statistics As of August 2009:
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Computer Hope is a collection of free services that allows any user to access its database of extensive free computer related information. With these resources available, Computer Hope has become a popular destination for end-users as well as computer support facilities for answering computer related questions.