Hello
Soulmonger and welcome to
Computer Hope Forum. My name is Superdave but you can just call me
Dave. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.
1. I will be working on your
Malware issues. This
may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please
DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.
Looking over your log it seems you don't have any antivirus software.
Before we continue download and install a free antivirus.Remember to only install one antivirus! 1)
Avast! Home Edition2)
AVG Free Edition3)
Avira AntiVir Personal4)
Microsoft Security Essentials for Windows Vista\Windows 7 -
64 bit Download4-a)
Microsoft Security Essentials for Windows XP5)
Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)
6)
PC Tools AntiVirus Free EditionIt is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.=============================================================
Download
Disable/Remove Windows Messenger to the desktop to remove Windows Messenger.
Do not confuse
Windows Messenger with
MSN Messenger because they are not the same.
Windows Messenger is a frequent cause of popups.
Unzip the file on the desktop. Open the
MessengerDisable.exe and choose the bottom box -
Uninstall Windows Messenger and click
Apply.Exit out of
MessengerDisable then delete the two files that were put on the desktop.
=====================================================
Open
HijackThis and select
Do a system scan onlyPlace a check mark next to the following entries: (if there)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE (Description: A small program that reminds you to register your Creative Labs product (i.e. sound card, video card). Unnecessary. Removing this will free up a small amount of system resources.)O4 - HKLM\..\Run: [WinampAgent] \"C:\Program Files\Winamp\winampa.exe\" (Description: The WinAmp Agent. This puts a WinAmp icon is your system tray. It is completely unnecessary, and some viruses may hide in this file. Removing this entry will free up a small amount of system resources.)O4 - HKLM\..\Run: [WinampAgent] \"C:\Program Files\Winamp\winampa.exe\" (Description: Loads the System Tray icon for the WinAmp media player. Can be used to mantain file associations so programs like QuickTime and RealPlayer don't take over as default player for various media types. Available via Start -> Programs. If you don't use WinAmp constantly, removing this entry will free up some system resources. )O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] \"C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe\" (Description: Adobe reader startup - unnecessarily uses system resources.)Important: Close all open windows except for
HijackThis and then click
Fix checked.Once completed, exit
HijackThis.================================================================
There doesn't appear to be any malware in your log that would cause a slowdown. Please try all the steps in the following link to see if it will cure the slowness of your computer. If it doesn't help, please download and run ComboFix and post the log.==================================================================
Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
===================================================================
Download
ComboFix by sUBs from one of the below links. Be sure to save it to the
Desktop.link # 1link #2Close any open web browsers (Firefox, Internet Explorer, etc) before starting
ComboFix.Temporarily disable your anti-virus, and any anti-spyware real-time protection before performing a scan. Click
this link to see a list of security programs that should be disabled and how to disable them.
Vista users Right-click
combofix.exe and select
Run as Administrator and follow the prompts. (you will receive a UAC prompt, please allow it)
Double-click
combofix.exe and follow the prompts.
When finished,
ComboFix will produce a log for you.
Post the
ComboFix log and a new
HijackThis log in your next reply.
NOTE: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.Remember to re-enable your
anti-virus and
anti-spyware protection when
ComboFix is complete.