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Author Topic: no audio devices are installed - Toshiba laptop  (Read 6354 times)

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TFF

    Topic Starter


    Newbie

    no audio devices are installed - Toshiba laptop
    « on: February 19, 2010, 02:40:17 PM »
    The sound has quit working on this laptop.  Can't say when it happened or what caused it.  My wife's laptop and she didn't notice.

    It is a Toshiba Satellite U305-S5077, OS is Vista Home edition.

    Sound Icon on the lower right has a red X beside it.

    I have gone into the control panel - Sound - playback --(message) no audio devices are installed.

    Went into Bios and set to factory defaults.  Nothing.

    Went to the Intel website for it to do an updated or driver search, nothing showed up.

    Below is the info from Everest application:

    Version EVEREST v2.20.405
    Homepage http://www.lavalys.com/
    Report Type Report Wizard
    Computer OWNER-PC
    Generator Owner
    Operating System Microsoft Windows Vista Home Edition 6.0.6002 (WinVista Beta)
    Date 2010-02-19
    Time 12:17
    Summary
    Computer:
    Operating System Microsoft Windows Vista Home Edition
    OS Service Pack Service Pack 2
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name OWNER-PC
    User Name Owner
    Motherboard:
    CPU Type Mobile DualCore Intel Celeron M, 1733 MHz (13 x 133)
    Motherboard Name TOSHIBA Satellite U305
    Motherboard Chipset Intel Calistoga i945GM/PM
    System Memory 2037 MB (DDR2-533 DDR2 SDRAM)
    BIOS Type Phoenix (06/06/07)
    Display:
    Video Adapter Mobile Intel(R) 945 Express Chipset Family (256 MB)
    Video Adapter Mobile Intel(R) 945 Express Chipset Family (256 MB)
    Monitor Generic PnP Monitor [NoDB]
    Multimedia:
    Audio Adapter Intel 82801GBM ICH7-M - High Definition Audio Controller
    Storage:
    IDE Controller Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage
    Controller - 27C4
    IDE Controller Ricoh Memory Stick Controller
    IDE Controller Ricoh SD/MMC Host Controller
    IDE Controller Ricoh xD-Picture Card Controller
    SCSI/RAID Controller Microsoft iSCSI Initiator
    Disk Drive TOSHIBA MK1637GSX ATA Device (149 GB, IDE)
    Report of <OWNER-PC> Page 1 of 104
    file://C:\Users\Owner\AppData\Local\Temp\rpt-1.htm 2/19/2010
    Optical Drive HL-DT-ST DVDRAM GSA-U10N ATA Device
    SMART Hard Disks
    Status OK
    Partitions:
    C: (NTFS) 151125 MB (55323 MB free)
    Input:
    Keyboard Standard PS/2 Keyboard
    Mouse HID-compliant mouse
    Mouse Synaptics PS/2 Port TouchPad
    Network:
    Network Adapter Atheros AR5007EG Wireless Network Adapter (192.168.1.101)
    Network Adapter Realtek PCIe FE Family Controller
    Modem TOSHIBA Software Modem
    Peripherals:
    Printer doPDF v5
    Printer HP Photosmart C6100 series
    Printer Microsoft XPS Document Writer
    Printer Send To OneNote 2007
    USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
    USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
    USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
    USB1 Controller Intel 82801GBM ICH7-M - USB Universal Host Controller
    USB2 Controller Intel 82801GBM ICH7-M - Enhanced USB2 Controller
    USB Device Chicony USB 2.0 Camera
    USB Device USB Composite Device
    USB Device USB Human Interface Device
    Battery Microsoft AC Adapter
    Battery Microsoft ACPI-Compliant Control Method Battery

    I have looked at other posts, they have been similar, but none of the solutions have solved my problem.  I have been working off and on this for a couple of days.

    Help!!!

    I am supposed to take this laptop on the road and can't without the sound.

     

    patio

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    Re: no audio devices are installed - Toshiba laptop
    « Reply #1 on: February 19, 2010, 03:03:27 PM »
    All laptops should only get replacement drivers from the laptop source...
    Travel to Toshiba Support and jump thru the hoops...
    " Anyone who goes to a psychiatrist should have his head examined. "

    TFF

      Topic Starter


      Newbie

      Re: no audio devices are installed - Toshiba laptop
      « Reply #2 on: February 20, 2010, 06:58:54 PM »
      Went to the Toshiba site and then to the forums.  Many people with the same problem but no solution that worked for everyone.

      I have reinstalled the driver but the computer is still not recognizing that there is a sound card.

      I will research Microsoft to see if there is a fix for it in the vista forum.  Seems like some people were successful with this approach.  Others still waiting for Toshiba to come up with a fix.

      Any ideas anyone?