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Author Topic: PC gets restarted automatically..?  (Read 36816 times)

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dahlarbear



    Specialist

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    Re: PC gets restarted automatically..?
    « Reply #15 on: February 26, 2010, 05:04:27 AM »
    The program below will extract information from the minidumps on your system and display them in a format that makes it easier to look for similarities or differences.  Since you seem to be getting different Stop Codes on your BSODs, it might prove useful.

    Procedures "borrowed" from Broni:
    Quote
    Download BlueScreenView
    No installation required.
    Double click on BlueScreenView.exe file to run the program.
    When scanning is done, go Edit>Select All.
    Go File>Save Selected Items, and save the report as BSOD.txt.
    Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

    Allan

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    Re: PC gets restarted automatically..?
    « Reply #16 on: February 26, 2010, 05:47:36 AM »
    I'd like to see a copy and paste of the ENTIRE message in case a specific file is mentioned.

    However, as a starting point, these are the most likely causes of that error:

    1) Hardware (download and run a memory diagnostic utility for starters)
    2) Drivers - update your video, audio, and NIC or Wireless drivers
    3) Check for a bios update

    karthik316_1999

      Topic Starter


      Beginner

      Re: PC gets restarted automatically..?
      « Reply #17 on: February 26, 2010, 08:23:12 AM »
      Okay.. here is the BSOD.txt file from the s/w... This should help i guess...  :)

      ==================================================
      Dump File         : Mini022610-01.dmp
      Crash Time        : 2/26/2010 5:26:13 AM
      Bug Check String  : BAD_POOL_HEADER
      Bug Check Code    : 0x00000019
      Parameter 1       : 0x00000020
      Parameter 2       : 0x88d7b000
      Parameter 3       : 0x88d7b1c8
      Parameter 4       : 0x0839f680
      Caused By Driver  : nltdi.sys
      Caused By Address : nltdi.sys+49ea
      File Description  : NetLimiter Driver
      Product Name      : NetLimiter 2
      Company           : Locktime Software
      File Version      : 1.0.14.1
      Processor         : 32-bit
      Computer Name     :
      Full Path         : C:\WINDOWS\minidump\Mini022610-01.dmp
      Processors Count  : 1
      Major Version     : 15
      Minor Version     : 2600
      ==================================================

      ==================================================
      Dump File         : Mini022010-01.dmp
      Crash Time        : 2/20/2010 6:56:55 AM
      Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
      Bug Check Code    : 0x000000d1
      Parameter 1       : 0x08b0093c
      Parameter 2       : 0x00000002
      Parameter 3       : 0x00000001
      Parameter 4       : 0xb7310384
      Caused By Driver  : NVENETFD.sys
      Caused By Address : NVENETFD.sys+3384
      File Description  : NVIDIA Networking Function Driver.
      Product Name      : NVENETFD
      Company           : NVIDIA Corporation
      File Version      : 1.00.00.05009
      Processor         : 32-bit
      Computer Name     :
      Full Path         : C:\WINDOWS\minidump\Mini022010-01.dmp
      Processors Count  : 1
      Major Version     : 15
      Minor Version     : 2600
      ==================================================

      ==================================================
      Dump File         : Mini021710-01.dmp
      Crash Time        : 2/17/2010 6:02:19 PM
      Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
      Bug Check Code    : 0x1000007e
      Parameter 1       : 0xc0000005
      Parameter 2       : 0xb13e8d2f
      Parameter 3       : 0xb84efc4c
      Parameter 4       : 0xb84ef948
      Caused By Driver  : afd.sys
      Caused By Address : afd.sys+3c18
      File Description  : Ancillary Function Driver for WinSock
      Product Name      : Microsoft® Windows® Operating System
      Company           : Microsoft Corporation
      File Version      : 5.1.2600.5657 (xpsp_sp3_gdr.080814-1236)
      Processor         : 32-bit
      Computer Name     :
      Full Path         : C:\WINDOWS\minidump\Mini021710-01.dmp
      Processors Count  : 1
      Major Version     : 15
      Minor Version     : 2600
      ==================================================

      ==================================================
      Dump File         : Mini021510-01.dmp
      Crash Time        : 2/15/2010 9:45:19 PM
      Bug Check String  : BAD_POOL_CALLER
      Bug Check Code    : 0x000000c2
      Parameter 1       : 0x00000007
      Parameter 2       : 0x00000cd4
      Parameter 3       : 0x00000000
      Parameter 4       : 0x88f8e518
      Caused By Driver  : ntkrnlpa.exe
      Caused By Address : ntkrnlpa.exe+21cc5
      File Description  : NT Kernel & System
      Product Name      : Microsoft® Windows® Operating System
      Company           : Microsoft Corporation
      File Version      : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
      Processor         : 32-bit
      Computer Name     :
      Full Path         : C:\WINDOWS\minidump\Mini021510-01.dmp
      Processors Count  : 1
      Major Version     : 15
      Minor Version     : 2600
      ==================================================

      ==================================================
      Dump File         : Mini021010-01.dmp
      Crash Time        : 2/10/2010 8:49:28 AM
      Bug Check String  : BAD_POOL_HEADER
      Bug Check Code    : 0x00000019
      Parameter 1       : 0x00000020
      Parameter 2       : 0x89754680
      Parameter 3       : 0x89754998
      Parameter 4       : 0x0a630003
      Caused By Driver  : hal.dll
      Caused By Address : hal.dll+4100
      File Description  : Hardware Abstraction Layer DLL
      Product Name      : Microsoft® Windows® Operating System
      Company           : Microsoft Corporation
      File Version      : 5.1.2600.5512 (xpsp.080413-2111)
      Processor         : 32-bit
      Computer Name     :
      Full Path         : C:\WINDOWS\minidump\Mini021010-01.dmp
      Processors Count  : 1
      Major Version     : 15
      Minor Version     : 2600
      ==================================================

      ==================================================
      Dump File         : Mini020910-01.dmp
      Crash Time        : 2/9/2010 11:44:57 PM
      Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
      Bug Check Code    : 0x1000008e
      Parameter 1       : 0xc0000005
      Parameter 2       : 0xbd1f6ffa
      Parameter 3       : 0xaedfd878
      Parameter 4       : 0x00000000
      Caused By Driver  : nv4_disp.dll
      Caused By Address : nv4_disp.dll+4ae0e8
      File Description  : NVIDIA Compatible Windows 2000 Display driver, Version 196.21
      Product Name      : NVIDIA Compatible Windows 2000 Display driver, Version 196.21
      Company           : NVIDIA Corporation
      File Version      : 6.14.11.9621
      Processor         : 32-bit
      Computer Name     :
      Full Path         : C:\WINDOWS\minidump\Mini020910-01.dmp
      Processors Count  : 1
      Major Version     : 15
      Minor Version     : 2600
      ==================================================

      ==================================================
      Dump File         : Mini012210-01.dmp
      Crash Time        : 1/22/2010 9:39:06 AM
      Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
      Bug Check Code    : 0x1000008e
      Parameter 1       : 0xc0000005
      Parameter 2       : 0x00000020
      Parameter 3       : 0xaf6f0bc4
      Parameter 4       : 0x00000000
      Caused By Driver  :
      Caused By Address :
      File Description  :
      Product Name      :
      Company           :
      File Version      :
      Processor         : 32-bit
      Computer Name     :
      Full Path         : C:\WINDOWS\minidump\Mini012210-01.dmp
      Processors Count  : 1
      Major Version     : 15
      Minor Version     : 2600
      ==================================================

      ==================================================
      Dump File         : Mini011610-01.dmp
      Crash Time        : 1/16/2010 11:32:07 AM
      Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
      Bug Check Code    : 0x1000008e
      Parameter 1       : 0xc0000005
      Parameter 2       : 0x308a2401
      Parameter 3       : 0xb0378c68
      Parameter 4       : 0x00000000
      Caused By Driver  :
      Caused By Address :
      File Description  :
      Product Name      :
      Company           :
      File Version      :
      Processor         : 32-bit
      Computer Name     :
      Full Path         : C:\WINDOWS\minidump\Mini011610-01.dmp
      Processors Count  : 1
      Major Version     : 15
      Minor Version     : 2600
      ==================================================

      ==================================================
      Dump File         : Mini011310-01.dmp
      Crash Time        : 1/13/2010 11:25:10 PM
      Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
      Bug Check Code    : 0x000000d1
      Parameter 1       : 0x003ed9ee
      Parameter 2       : 0x00000002
      Parameter 3       : 0x00000000
      Parameter 4       : 0xb16e2f13
      Caused By Driver  : epfwtdi.sys
      Caused By Address : epfwtdi.sys+3f13
      File Description  :
      Product Name      :
      Company           :
      File Version      :
      Processor         : 32-bit
      Computer Name     :
      Full Path         : C:\WINDOWS\minidump\Mini011310-01.dmp
      Processors Count  : 1
      Major Version     : 15
      Minor Version     : 2600
      ==================================================


      Allan

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      Re: PC gets restarted automatically..?
      « Reply #18 on: February 26, 2010, 08:26:24 AM »
      No, that dump file is all over the place. I want to see the bsod message.

      karthik316_1999

        Topic Starter


        Beginner

        Re: PC gets restarted automatically..?
        « Reply #19 on: February 26, 2010, 08:42:48 AM »
        I'd like to see a copy and paste of the ENTIRE message in case a specific file is mentioned.

        I suppose the above post is wanted you wanted..? If its something else, pls let me know...

        Quote
        However, as a starting point, these are the most likely causes of that error:

        1) Hardware (download and run a memory diagnostic utility for starters)
        Can I get some guidance on this.. I tried searching and saw some s/w's like memtest86+ and all that but not sure how to use them... should i waste a cd/dvd for this? Is it not possible to run it without burning an ISO as such..?

        Quote
        2) Drivers - update your video, audio, and NIC or Wireless drivers
        My mobo has the nvidia nforce networking integrated controller and it was only very recently that I updated my display drivers to the latest one from nvidia's website.. (like i said.. after the bsod's with nv4_disp.dll file... which is also seen in my previous post..)
        Should the NIC (i dont have a wireless) drivers be updated along with this package and do i need to look out for them elsewhere?

        Speaking of NIC's .. something runs into my mind.. about the Event viewer... although i have been asked to stay out of it ..!
        There are a lot of occurences of this Event ID 1003

        "Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0015F25D0911.  The following error occurred:
        The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server."

        Quote
        3) Check for a bios update
        Yes, I have the updated one...

        karthik316_1999

          Topic Starter


          Beginner

          Re: PC gets restarted automatically..?
          « Reply #20 on: February 26, 2010, 08:44:27 AM »
          No, that dump file is all over the place. I want to see the bsod message.

          Is it possible to view/retrieve last night's BSOD from somewhere now? Otherwise, the only possible way i guess should be to sit and write down the codes the next time it occurs !

          karthik316_1999

            Topic Starter


            Beginner

            Re: PC gets restarted automatically..?
            « Reply #21 on: February 26, 2010, 08:50:36 AM »
            Oh okay... i get it...  There was an option to display the blue screen from within the s/w itself... Here is the contents of last night's bsod..

            A problem has been detected and Windows has been shut down to prevent damage
            to your computer.

            The problem seems to be caused by the following file: nltdi.sys

            BAD_POOL_HEADER

            If this is the first time you've seen this stop error screen,
            restart your computer. If this screen appears again, follow
            these steps:

            Check to make sure any new hardware or software is properly installed.
            If this is a new installation, ask your hardware or software manufacturer
            for any Windows updates you might need.

            If problems continue, disable or remove any newly installed hardware
            or software. Disable BIOS memory options such as caching or shadowing.
            If you need to use safe mode to remove or disable components, restart
            your computer, press F8 to select Advanced Startup Options, and then
            select Safe Mode.

            Technical Information:

            *** STOP: 0x00000019 (0x00000020, 0x88d7b000, 0x88d7b1c8, 0x0839f680)

            *** nltdi.sys - Address 0xafd7f9ea base at 0xafd7b000 DateStamp 0x00000000

            Allan

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            Re: PC gets restarted automatically..?
            « Reply #22 on: February 26, 2010, 08:53:35 AM »
            Did this problem start after you updated the video driver?

            karthik316_1999

              Topic Starter


              Beginner

              Re: PC gets restarted automatically..?
              « Reply #23 on: February 26, 2010, 08:57:14 AM »
              Nope..

              Allan

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              Re: PC gets restarted automatically..?
              « Reply #24 on: February 26, 2010, 09:02:17 AM »
              Go to ADD / REMOVE. Is there a program named Net Limiter? If so, please uninstall it. If not, go to Administrative Tools - Services and set the Net Limiter service to disabled and reboot.

              karthik316_1999

                Topic Starter


                Beginner

                Re: PC gets restarted automatically..?
                « Reply #25 on: February 26, 2010, 10:37:59 AM »
                Yes, it was me that installed this s/w called "Netlimited 2 Monitor" cuz i wanted to know which applications in particular are consuming my bandwidth and it was quite helpful.. Why... could this be causing the problem?

                One more thing... this restart problem existed even before I installed this particular application...

                Anyways, since you had suggested... it will uninstall it.. and keep you posted of further issues..

                karthik316_1999

                  Topic Starter


                  Beginner

                  Re: PC gets restarted automatically..?
                  « Reply #26 on: February 26, 2010, 03:00:05 PM »
                  Just received the next BSOD..

                  A problem has been detected and Windows has been shut down to prevent damage
                  to your computer.

                  The problem seems to be caused by the following file: ntkrnlpa.exe

                  IRQL_NOT_LESS_OR_EQUAL

                  If this is the first time you've seen this stop error screen,
                  restart your computer. If this screen appears again, follow
                  these steps:

                  Check to make sure any new hardware or software is properly installed.
                  If this is a new installation, ask your hardware or software manufacturer
                  for any Windows updates you might need.

                  If problems continue, disable or remove any newly installed hardware
                  or software. Disable BIOS memory options such as caching or shadowing.
                  If you need to use safe mode to remove or disable components, restart
                  your computer, press F8 to select Advanced Startup Options, and then
                  select Safe Mode.

                  Technical Information:

                  *** STOP: 0x0000000a (0x09268244, 0x00000002, 0x00000000, 0x804fb524)

                  *** ntkrnlpa.exe - Address 0x805406bb base at 0x804d7000 DateStamp 0x4b1e9e60


                  ==================================================
                  Dump File         : Mini022710-01.dmp
                  Crash Time        : 2/27/2010 3:26:33 AM
                  Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
                  Bug Check Code    : 0x0000000a
                  Parameter 1       : 0x09268244
                  Parameter 2       : 0x00000002
                  Parameter 3       : 0x00000000
                  Parameter 4       : 0x804fb524
                  Caused By Driver  : ntkrnlpa.exe
                  Caused By Address : ntkrnlpa.exe+696bb
                  File Description  : NT Kernel & System
                  Product Name      : Microsoft® Windows® Operating System
                  Company           : Microsoft Corporation
                  File Version      : 5.1.2600.5913 (xpsp_sp3_gdr.091208-2036)
                  Processor         : 32-bit
                  Computer Name     :
                  Full Path         : C:\WINDOWS\minidump\Mini022710-01.dmp
                  Processors Count  : 1
                  Major Version     : 15
                  Minor Version     : 2600
                  ==================================================


                  Allan

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                  Re: PC gets restarted automatically..?
                  « Reply #27 on: February 26, 2010, 05:22:46 PM »
                  Okay, you're getting all sorts of different errors. I suggest you download memtest and run a diagnostic on ram. I then suggest you boot to the Recovery Console and run chkdsk /r. Then update all drivers (video, audio, nic or wireless or both) - get them from the OEM websites, not from Windows Update. Then check for a bios flash.
                  If none of this works we'll try a diagnostic startup.

                  karthik316_1999

                    Topic Starter


                    Beginner

                    Re: PC gets restarted automatically..?
                    « Reply #28 on: February 26, 2010, 09:43:38 PM »
                    Looks like this post is just in time.. Last night soon after the IRQ BSOD, I had the memtest program run continuosuly for the past 7 hours. It gave me more than the required 'passes' (6 and i stopped it when it was around 80% to complete the 7th one)  with 0 errors.  So, hopefully my memory modules are out of the show..  :)

                    karthik316_1999

                      Topic Starter


                      Beginner

                      Re: PC gets restarted automatically..?
                      « Reply #29 on: February 26, 2010, 09:55:13 PM »
                      My drivers, as I said in the earlier post, are all up-to-date including the BIOS. Only thing i'm not sure is where to look for the NIC drivers in particular... am not finding it on my mobo manufacturer's website... though im very certain it should be having the latest ones..

                      http://support.asus.com/download/download.aspx?model=A8N-VM(space)CSM&SLanguage=en-us

                      The recovery console, let me see about it.. guess you need a start up disk for it.. which i need to search for..
                      Guess we need to be looking for the diagnostic startup already..  ;)