With 64 bit systems most of the normal tools we use don't work or don't work right. So you have to be careful in what they are telling you as it is often wrong.
Right click HijackThis and choose
Run as AdministratorNext select
Do a system scan onlyPlace a check mark next to the following entries: (if there)
- O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
Important: Close all open windows except for HijackThis and then click
Fix checked.
Once completed, exit HijackThis.
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ESET Online ScanScan your computer with the
ESET FREE Online Virus Scan* Click the
ESET Online Scanner button.
* For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
* Click on the
esetsmartinstaller_enu.exe to download the ESET Smart Installer.
Save it to your desktop* Double click on the
esetsmartinstaller_enu.exe icon on your desktop.
* Place a check mark next to
YES, I accept the Terms of Use.
* Click the
Start button.
* Accept any security warnings from your browser.
* Leave the check mark next to
Remove found threats and place a check next to
Scan archives.
* Click the
Start button.
* ESET will then download updates, install, and begin scanning your computer. Please be patient as this can take some time.
* When the scan completes, click
List of found threats.
* Next click
Export to text file and save the file to your desktop using a name such as ESETScan. Include the contents of this report in your next reply.
* Click the
<<Back button then click
Finish.
In your next reply please include the ESET Online Scan Log
